I have stayed at many Hampton Inns across the US and overall, I have found them to be quite acceptable, clean, and reasonably priced.
At this Hampton Inn, I encountered more problems than with any other I have ever stayed in.
First, I wasn't able to take advantage of the wedding block rate of a recent wedding that I attended. While calling the hotel directly, they said they had only smoking rooms available for travellers who needed a room for 3 guests. (Upon checking the internet site IMMEDIATELY after the call, there was a non-smoking King bed + sofabed room available).
When I arrived, I found the staff not particularly friendly. When we went to the room, I found it clean, but a little oddly laid out. The King bed was in a separate room with a door. The distance to the bathroom was as FAR away as it could be for the space. Only by walking through the room with the sofabed could one reach the bathroom, whose door was located next to the front door and closet. (The King bedroom had no closet in it or near it).
When my daughter arrived on the second day of our stay, we were pretty surprised when we started to go to bed for the night. The sofabed did NOT have a sheet in it. There were also NO extra pillows for that bed. When we called the front desk, they said there were no pillows or sheets that they could get us.
My husband went to the front desk to see if they had a key to the maids' supply and was told that all the staff had gone for the day and that they could not furnish us with any extra pillows or sheets. Luckily, there was a blanket in the room that my daughter could curl up in, rather than having to sleep directly on the mattress. We also gave her one of our pillows to use.
Considering that this hotel cost us $400 with taxes for 2 nights, I felt like we did not get our money's worth for a room that I had booked for 3 persons to share.
So upon reflection, I feel like there are plenty of choices in the area for me to stay at besides the Hampton Inn, should I come this way again.
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