The manager named Cliff was extremely rude to me over the phone when I had a question regarding a difference in price quotes. He wouldn't answer any questions, wouldn't allow me to speak and continuously cut me off. When I asked for his name, he threatened to cancel my reservations. I stay at hotels all over the place and I've never ran into this kind of treatment, especially from a General Manager that should be leading by a proper example. Sounds like Hampton Inn should put this manager through some remedial customer relations training. Reading through the rest of these comments, I see others have had a bad experience with rude management at this hotel. The hotel is otherwise decent, reasonably priced and the beds are comfy except the air conditioners are very loud.
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Location
Check in / front desk
Service
Value



