We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Iberostar Paraiso Lindo and Playa Paraiso?

We'll send you updates with the latest deals, reviews and articles for Iberostar Paraiso Lindo and Playa Paraiso each week.

Explore other Playa Paraiso resources:

Iberostar Paraiso Lindo: Traveler Reviews

Iberostar Paraiso Lindo
Average price*: $316 (year-round)
TripAdvisor Traveler Rating: 4.5 based on 1,047 reviews 1,047 reviews
1,047 Reviews
5.0 of 5 stars
694
4.0 of 5 stars
242
3.0 of 5 stars
56
2.0 of 5 stars
41
1.0 of 5 stars
14
TripAdvisor Popularity Index: #2 of 5 hotels in Playa Paraiso
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 448
Description: Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them... This description is based on information provided by the hotel.
Address:
Carrt Chetumal - Pto Juarez km. 309
Playa Paraiso 77710
Mexico

TripAdvisor Traveler Reviews

Reviews of Iberostar Paraiso Lindo

( 19-23 of 1,047 )
“Lindo is NOT a 5 star - more like a 3 star”

Iberostar Paraiso Lindo

3 of 5 stars
Pittsburgh, PA
Jul 7, 2008
6/17 found this review helpful

We just returned from a trip to the Lindo - we are a family of 4 with a 14 year old and 12 year old. While we made the best of it, maintaining the motto "a bad day at the beach is better than a good day at work", this property is not worth the money they charge.

If you haven't booked yet, look elsewhere! If you have, make the best of it by enjoying the beautiful pools and grounds and taking the opportunity to lose a few pounds by not over-indulging in food and getting a lot of exercise walking!

Specifically: we did not expect much in the way of quality food, and got what we expected! I had gone with the idea that we would avoid eating fresh fruit and vegetables to minimize the chances of getting sick. But we found the sauces used in cooking the meats to be inedible, so relied on the plain foods like bread, cheese, fruit, etc.

There is only one beer - Dos Equis on tap, served warm. It was fun at first but got old quickly. We did find Corona in bottles in the Brazilian restaurant on our last night and it was served cold. We enjoyed a few and tipped heavily! Our travel agent told us there would be at least one American beer but there was not.

To call the beds firm is an understatement - even the kids complained they were not comfortable. The pillows are about as comfortable as towels. If you can take your own, do so!

Pack a hairdryer if you need it to style your hair - the ones in the rooms are awful and get too hot to touch if you leave them on for more than a few minutes.

Most of all we were appalled by the lack of caring and service exhibited by front desk staff! We had questions, and they brushed us off without really answering. They NEVER followed up on our inquiries regarding A/C not working, hair dryer in one room not working, TV not working, finding the shuttle schedule....we plan to write a letter to Iberostar Corporate because I can't believe that the owners of this hotel want their front desk staff to be so careless.

I speak limited Spanish, and tried to converse with them using written Spanish at times because I am better at it...the night manager laughed and then mocked me in Spanish to the other employees.

Needless to say, we will not visit an Iberostar again.

In spite of this, we refused to have our vacation ruined and really did enjoy the gorgeous weather, pool, and grounds!

Had I paid less, I would have taken the careless staff more "in stride" but I expected to be treated better given the high price. I have no idea how this property got its rating!

  • This TripAdvisor Member:
    • Liked — Pools, grounds
    • Disliked — Uncaring front desk staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella522's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 07, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
“Would go back again!”

Iberostar Paraiso Lindo

Jul 6, 2008
6/7 found this review helpful

Just returned last night. Our trip was great. The hotel and grounds are gorgeous, staff was overwelmingly nice, food was decent (if I want gourmet food I can go to NYC for that). I was on vacation for sun and fun not the food. The breakfast buffet was outstanding. Also recommend the hibachi restaurant and brazilian (both were great). Swim up bar was to die for ! Lazy river was great. The beach was good but sometimes a bit rough.

Only recommendations:

Shopping Mall (need more stores - not much to see)
Bring your own hair dryer if you need a good one.
Bring conditioner. The water dries out your hair.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mariah0467's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Golf, Spa
Was this review helpful? Yes No
“Lindo is a great place to dive in”

Iberostar Paraiso Lindo

4 of 5 stars
Greenville, S.C.
Jul 5, 2008
9/10 found this review helpful

I'd never seen so much chlorinated water in my life.

If there's anything the Lindo did great, it was swimming pools. They're everywhere and in every shape. Everything else was good, but not unbelievable five-star quality. Nothing was horrible.

I was with a family of 13, ages 3-60, that stayed at the Iberostar for five nights the week before the Fourth of July.

The hotel offered a wide range of activities that were listed on a schedule we received at check-in. Something new started every half hour.

I took a step class, paddled in a kayak, played bocce ball, swam in the pools, played pool volleyball, learned to merengue, shot baskets and took a bicycle tour . All that was included with the all-inclusive rate. I also ponied up the extra cash to parasail and rent a Jet Ski.

The room, 5137, was clean, comfortable and quiet. Everyday the maid stocked our fridge with bottled water, mineral water, diet Coke, Sprite and beer. About three-fourths of the TV channels were in Spanish, but English-language stations were also available, including CNN, BBC and FOX News.

The beach was about 30 yards wide and about a half mile long. It was always crowded during the day. But we never had trouble finding a chair. Everything was as clean as can be expected. The rip current was strong but never so bad the hotel closed the beach.

The food was average but edible. Each restaurant offered a wide variety that included fresh fruits and vegetables. So, it was possible to eat fairly healthy. I liked that the buffets were stocked with some exotic foods, such as guava and octopus, that I don't get to eat too often at home.

The restaurants and bars were close to the rooms, pools and beach. So, I never had to travel far for a meal, snack or drink. And the restaurants were open all day.

The hotel had a clean, air-conditioned gym with Life Fitness treadmills, stationary bikes, elliptical machines and stair masters. The gym also offered free weights, some weight machine, mats and ab balls.

But the gym did have one problem, and it was an issue all over the resort. Techno music. In the gym, it started booming at 7 a.m. and didn't quit until close. At the pools and beach, the thuds began about 10 a.m. and went until dinnertime.

One other thing needs mentioning: We had a scary hour when we thought we'd lost a member of our family somewhere between the airport and the hotel. We thought we were going to have to call the police and needed some help finding the phone numbers and someone to translate. No one, including the manager on duty, Ramon, was too eager to help. The family member arrived as we argued with Ramon. It turned out the whole thing was a misunderstanding caused by the travel agency, Apple Vacations. But if this truly had been an emergency, I wonder if anyone would've finally helped us.

Overall, I'd say this is a great getaway. You can do as little or as much as you like. Just about everyone should find something he likes.

  • This TripAdvisor Member:
    • Liked — Pools, beach, variety
    • Disliked — Little stood out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UpstateBadger's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: June 26, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
“huge complex, friendly staff”

Iberostar Paraiso Lindo

3 of 5 stars
voorschoten,
Jul 2, 2008
6/7 found this review helpful

Just came back from 2 weeks at this Iberostar hotel. We (a family of 6 adults) had a good time at the riviera maya.
Rooms: The rooms are big compared to European standards with firm beds en nice badrooms. Our airco was not functioning very well the first couple of days, but after a visit of a specialist everything worked oke. The toilet had a funny way of flushing, you had to push twice to stop the water running. Nice towels an a good minibar with soda's en beer. The room is well kept and cleaned.

Builings: the complex is huge. 5 hotels with max. 4000 quests, about 80 % from the USA. So walking is necessary but with beautiful gardens not so bad. And there is a small train that runs between Lindo and Del Mar. The building are well maintained, all day there is someone cleaning, weeping floors, working the gardens, painting the building. Management is walking around the whole day and checking on buildings, restaurants, swimmingpools etc.

Pools/beach: the pool of Lindo is nice but the pool of Del Mar/ Beach is beautiful! The main pool is after 12 o clock full with American holidaymakers standing in the water with a drink in their hands with loud music playing from the wetbar. I neven saw this phenomenom before but I was told by Americans that is their way of enjoying your holiday. After 4 o'clock the first drunken people can be spotted. Once we saw a man completey knocked out and left alone by his friends on a sunbed. For more quite simming: go to Del Mar/Beach or go to the beach. The beach is wonderfull with enough sunbeds. We had lots of waves during our stay, which was wonderful. I can recommend the snorkeltour from the hotel. It takes you to the nearby reef and we saw a lot of fish. Also the kayaking was fun.

Food: overall the food was good to excellent. we liked the breakfast at the folconrestaurant and at the main buffet. We had lunch most of the time at the Folcon or the mexican restaurant near the pool. Both are excellent. Vegetables that are not overcooked at a bufet: compliments to the chef and his staff. They made my mom a nice soup when she was not feeling very well. The main buffet is overcrowded at dinertime: If you want a bufet for diner: go (again :)) to Del MAr/Beach. Huge bufets;never crowded and good food! The Italian was very good. We ate there 3 time. The Gourmet was very bad: too cold because of airco and overcooked food. The fish and the steakhouse very good. Overall the good was good to very good. Nothing to complain about. We never saw cats in the restaurant or koati's only outside (and we fed them almost everyday)

We did not particpated in many activities and did nog see many shows, so no comment on that. The starfriends seemed nice and enjoying their work.

If you want to have a nice and easy vacation in a well kept hotel with lots of restaurants, pools and activities: this is your place. Are you looking for a quit small hotel: go stay somewhere else.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anjaVoorschoten's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: April 07, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
“Enjoyed the facilities...”

Iberostar Paraiso Lindo

4 of 5 stars
Houston, TX
Jul 2, 2008
1/3 found this review helpful

I really enjoyed our stay at Iberostar. We booked our trip through funjet.com, and were displeased with the Oasis is Cancun. Funjet travel agents helped us rebook a different hotel. Transition was simple, but am now leery of funjet's hotel ratings. The hotel was wonderfule. Lots to do. Gorgeous facilities. Really enjoyed the environment. We traveled with our 4 yr. old son and he loved it! Definitely recommend.

  • This TripAdvisor Member:
    • Liked — Different pools offered not just one main pool.
    • Disliked — The food could use some improvement.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieAMed's Summary
Date of Stay: May 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: July 02, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No

Reviews of Iberostar Paraiso Lindo

( 19-23 of 1,047 )
Travelers Who Viewed This Property Also Viewed
Location: Playa Paraiso, Riviera Maya
Price not available
Check Rates
Location: Playa Paraiso, Riviera Maya
$450*
Check Rates
Location: Playa Paraiso, Riviera Maya
Price not available
*Average price
Write Your Own Hotel Review
Been to Iberostar Paraiso Lindo? Share your experiences!

Do You Own Iberostar Paraiso Lindo?

Iberostar Paraiso Lindo Address

Carrt Chetumal - Pto Juarez km. 309, Playa Paraiso 77710, Mexico