We arrived around 8am. The man at the reception desk was fairly unwelcoming - pretty much told us to get lost and come back at 3. OK clearly I'm not expecting the room to be ready that early, but at the same time I didn't schedule the flight, so it's not my fault! No need to be patronising.
The room was spacious and fairly comfortable. Not what you'd call brand new or spotlessly clean, but OK. There was a small problem with the bath plug, but they came and fixed it swiftly. The main problem was the traffic noise. There's a 5 lane road outside which splits in two and goes around both sides of the hotel. We were on the ninth floor, but the traffic was still very audible. It doesn't really stop at night either. After a few days I got used to it and slept OK. The room had a small balcony, but facing the aforementioned road - so we just used it for drying towels.
There's a little room on the second floor with around eight computers, for Internet access. There's a swimming pool down there as well, but really it's very small. I didn't use it. On the ground floor there's an Expedia desk, where activities can be booked. Very useful, although we had to sit and wait for a while as there's only 1 agent. There's a general store just outside the hotel entrance.
Under the hotel, valet parking is available, which is fairly cheap compared to some Waikiki hotels. Also easy to use, except on one Sunday when we came back to absolute mayhem. Apparently everyone at the fish restaurant attached to the hotel decided to leave at the same time.
I found the "continental" breakfast a very depressing experience, almost an ordeal in fact. The toasted sliced bread wasn't too bad, but it went downhill from there. There was canned pineapple, muffins (individually wrapped- from a box), and an undefinable orange liquid to drink. The woman serving breakfast was very impatient, borderline rude, and seemed to regard us all as an inconvenience.
The hotel is nicely situated. Not on the beach of course, but if you cross the road and walk through Fort De Russy park, there's a nice beach there. Tiffany's is practically next to the hotel, and is the first in a string of fashionable shops stretching down Kalakaua Avenue from the hotel. There are several restaurants near the hotel (nice Thai one across the road), and it's only a short walk into central Waikiki.
Overall for the money it's not too bad. If I was returning to Hawaii I would splash out a bit and stay somewhere nicer where I could really relax - preferably on the beach and far away from traffic!
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