The lobby is cool and the location is great, but that's about it.....even at $80 per night, we felt ripped off. We stayed here one night and left the next morning. The rooms are dark and damp, and very old. There has been some remodeling, but it appears to be purely cosmetic. The beds are honestly by far the worst I have ever experienced. Even my 6 and 8 year old kids said they could not sleep, and they can sleep anwhere. The "complimentary breakfast" consists of canned pineapple, some type of orange colored beverage, individually wrapped muffins from a vending machine, terrible coffee, and an employee who seems to hate her job. Overall, you are much, much better off paying a little more and finding another hotel. We stayed at the Doubletree for about the same price and loved it.

We overnighted on our way to the Big Island. We were on the 8th floor in a corner room. There were sliding doors to small balconies on two sides of the room - great way to enjoy warm Hawaiian air. Noises of big city were a bit annoying but the room was comfortable, clean. Staff was great. Basic continental breakfast offered on 14th floor -good view! Pool area small but very nice. We checked out at 11am, left our luggage with front desk and explored Waikiki Beach - easy walk from Hotel. The hotel gave us complimentary access to a "travelers" room; a room with only a living room and bathroom which made for easy cleanup and a nice wait until it was time to go to the airport.
I would stay there again.

On first walking into the hotel I had high expectations. The reception and lift area was very modern and vibrant. The rooms however were acceptable but a little disappointing

The aircon' was very noisey. The room decor was very 80's and the bed linin looked old, however therooms were clean

The staff were very friendly. The swimming pool area is small but very nice- no one seems to use it. There is a laundry room, which is very useful

The hotel was in a great location and you can book all your excursions from the lobby from their friendly staff. Its on the same street as all the designer shops and its located at the end of the beach

I would give this hotel 85/100 for cleanliness, staff friendliness and location

We thoroughly enjoyed our stay at the gateway hotel. The staff were extremely helpful, friendly and accomodating...special mention to Jon at the front desk. The hotel is located on one of the main streets - neighbours are Nike, Tiffany etc. Though (some) of the rooms are a little dated, for the price you pay and the amount of time you actually spend in it, I certainly had no complaints...we had 3 single beds in ours and the room was extremely comfortable and spacious. With the free internet provided in a dedicated room, the free breakfast and "hospitality suite" (for use by those with late flights), this hotel is simply great value. I would definitely recommend it to budget conscious travellers who still expect customer service and comfort.