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Aqua Equus: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 94 reviews
94 Reviews
5.0 of 5 stars
36
4.0 of 5 stars
33
3.0 of 5 stars
8
2.0 of 5 stars
11
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#31 of 86 hotels in Honolulu
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 68
Description: Convenient 10-story Hotel in central location across from Ala Wai Yacht Harbor; near Waikiki Beach & Ala Moana Shopping Center. This description is based on information provided by the hotel.
Address:
1696 Ala Moana Boulevard
(formerly Hawaii Polo Inn)
Honolulu, Oahu, HI 96815
Check Rates: $123 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Aqua Equus

( 13-17 of 94 )
“Great Location Good services”

Aqua Equus

5 of 5 stars
Hilo, Hawaii
May 27, 2008

Close to everything, not ocean front, but works for the price.
Nice room, small continental bkfast, small pool, great rates, make a nice place to rest.
Enjoy Oahu

  • This TripAdvisor Member:
    • Liked — rate, location
    • Disliked — for the rooms facing the street is traffic some noise, but not bad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastianmiki's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: July 23, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Jul 1, 2008
Thank you for your review and your recommendation.

We were pleased to read you enjoyed your stay at The Equus and Oahu.

We look forward to welcoming you back to Waikiki and The Equus.

Warm Aloha
Susan Weander
Director of Sales
susan.weandere@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Over charged and over whelmed”

Aqua Equus

1 of 5 stars
jayme82
May 27, 2008
0/1 found this review helpful

The hotel itself was very old and nothing like the pictures on expedia. When i first arrived the service was bad and so was the building, the elevators was probably the first ever installed on the island of Oahu it took atleast 15 minutes for it to arrive. Along with the rediculous wait for the elevator it was also nasty inside and all of the staff was using it also, we were riding the elevator with bags of leaking garbage. The condition of our room at first glance seemed slightly better than the rest of the building until i realized i was sharing the bathroom with a community of tiny red ants. Our room was also the closest to the road and the walls were very thin so i got lulled to sleep by the roar of cars and trucks, i kept checking the windows to make sure they were shut but it was just the poor construction of the building. The worst part of the whole experience was that i had paid for the hotel a month in advance but when i got home from the getaway the hotel had charged me almost 300 dollars, after talking to both expedia and the hotel staff no one could tell me where the charges came from or what they were for somehow they had no record of them but they were still on my card. It was a huge hassle to have the money matters cleared up and the hotel was in the wrong. Over all i do not recommend staying here, spend a little more money to go to a much more reliable hotel.

  • This TripAdvisor Member:
    • Liked — There were beds?!?!? Not too much to say here
    • Disliked — cleanliness and charges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jayme82's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: May 27, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Jul 1, 2008
Thank you for your review.

We were sorry to read that your stay did not meet your expectations. We wish we could have known of the challenges you expereinced and that we could have had the opportunity to have offered to change your room so we could have done our best to ensure your had a pleasant stay and meet our Aqua Promise. We provide our General Manager's cell number in every room and encourage our guests to call our GM if he/she can be of any assistance to ensure that you have a warm and wonderful experience.

We are aware of the mis-understanding regarding additional charge, have rectified the mistake and sincerely apologize for any inconvenience.

We hope you will give us the opportunity to welcome you back.

Warm Aloha
Susan Weander
Director of Sales
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Reasonably priced, great location!”

Aqua Equus

5 of 5 stars
Denver, CO
May 9, 2008

My boyfriend is stationed at Schofield Barracks so I've been out there 3 times in the past year to visit. The Aqua Equus has by far been the best hotel out of the three I've stayed at. The room was neat and clean, had a very comfy bed and was just overall a nice place to stay. You don't spend much time in your hotel room but it's nice to be able to go back to a clean, quiet hotel room after a long day in the sun. Pro's and Con's . . . .


PROs - Clean, quiet, free continental breakfast (just coffee, juice, and some pastries), very nice TV with computer monitor connected to it (nice for watching DVDs), great location (a bit of a walk to Waikiki beach but nice to be away from the crowd), just a walks distance to the Ala Moana shopping center and a few blocks more to the movie theater and Dave and Busters.

CONs - Elevator takes forever, there are a flight of stairs from the street to the lobby so be ready to lug all your suitcases up those stairs, parking is $18 a day (but for all you military people, park at Fort de Russy using your military ID for a lot cheaper)



Overall, I definitely recommend this hotel over any other. It's reasonably priced and better than other hotels in this price range. And considering how expensive everything can be out in Hawaii, it's nice to find a nice hotel without putting a hole in your pocket.

  • This TripAdvisor Member:
    • Liked — Hotel room cleanliness, location, friendly staff
    • Disliked — Parking costs, elevator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candi3287's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: May 08, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The truth about the Equus-A+”

Aqua Equus

May 1, 2008
5/5 found this review helpful

Like so many others, I read review after review on this and many other properties before finally making the decision to book here. What finally became the deciding factors were the price and pictures of the refurbished rooms. With 6 of us traveling I wanted the most affordable rooms with the greatest comfort. I am pleased to say that we were extremely delighted at the results. For the most part what I have read in others reviews are pretty accurate, but I'd like to break it down.

The rooms are redone (look just like the pictures), about standard size and are clean. The beds are very comfortable with great pillows and comforters. The bathrooms only have a shower but have nice tile work and the pressure wasn't bad (I could actually get the shampoo out of my long hair) . The toilets are really loud when they flush but they do flush, so that's a good thing. There is a small safe in the closet in the bathroom and also a laundry basket (this was nice to have to put dirty clothes in it while we were there). Overall, the room was great.

There ARE stairs from the street up to the front desk, and more than just a couple but not anything overbearing even with luggage for 6 people. It is true, the elevator is in rehab (although while we were there the floor did get finished, now they just need to finish the door panel and put up the new wall paper), but definately not a reason to cross this hotel of your list of prospects. The breakfast is simple with a small varity but very tasty and fresh. The hotel is on a busy, noisey street (but we were on the 3rd floor and had absolutely no problems with noise with the windows closed), there is free WiFi in the rooms but we had trouble connecting. However it is another company that manages the internet vs. the hotel themselves so they gave us the number and we contacted them and finally got connected. The pool was small and unfortunately people had thrown numerous cigarette butts into it, but wait -the hotel next door is also part of the aqua chain and your room key allows you into their pool which is a little larger, more private (it's behind the tennis courts) and has a jacuzzi as well as and outdoor shower. We went over there (45 second walk) and were completely satisfied. As budget hotels go, this one ranks very high.

Finally, the staff was wonderful and very accomodating. We arrived our first night close to midnight after a late flight. When we got to the front desk they greeted me by name like they knew me before I even got a chance to tell them who I was. We checked out the next day because we were flying to another island but were coming back in a week. This time we arrived early before check in and they were able to get us into one of the two rooms early. We stayed the next several days here and all of the staff from the front desk (day or night staff) to the housekeeping department was incredible with a great aloha spirit. On our last day we had a late flight out so we had a late check out and then they stored our bags until it was time to leave for the airport at NO extra cost. They were simply amazing.

Couple of ending thoughts for you who haven't made up your mind, if your nit-picky, think hard about it but if you are willing to have the aloha spirit and looking just to have a good time. I wouldn't hesitate. The hotel is not close to Waikiki but you are only about a block away from The Bus line that will take you anywhere for $2.00 per adult $1.00 per student (under 17) . It's diagonal from the ILIKAI hotel and across the street from the Hawaiian Prince hotel. There are a several restraunts close by including Red Lobster, Outback, Subway, McDonalds and Rainbow Sushi. Not to meantion it only being a little over 5 minutes to walk to the 4 story Ala Moana Shopping Center just down the street with one of the best food courts I've seen. (Japanize, Korean, American, Italian, etc....) Departing note-it is as cheap to rent a limo for your airport tranportation as it is to take a taxi. $28.99+tip (total not per person) will take you and up to 5 guests to or from the Equus to the airport. The cab (minivan) is about the same price give or take a couple of bucks due to traffic. Hope this helps and Aloha!

  • This TripAdvisor Member:
    • Liked — Renovated comfortable clean rooms, great staff and price!
    • Disliked — the pool-BUT the access to the aqua chain next door with it's pool made up for it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DWatsonColorado's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Boutique Hotel”

Aqua Equus

Apr 30, 2008
1/1 found this review helpful

Hotel is in a great location. The hotel staff are very friendly and personable. The rooms are very clean and comfortable. This is my fourth time staying at this hotel and would recommend.

  • This TripAdvisor Member:
    • Liked — The staff
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doc0's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 30, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Aqua Equus

( 13-17 of 94 )
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Aqua Equus Address

1696 Ala Moana Boulevard, (formerly Hawaii Polo Inn), Honolulu, Oahu, HI 96815