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ResortQuest Waikiki Beach Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 562 reviews
562 Reviews
5.0 of 5 stars
171
4.0 of 5 stars
204
3.0 of 5 stars
91
2.0 of 5 stars
50
1.0 of 5 stars
46
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#19 of 87 hotels in Honolulu
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 716
Description: High-rise Hotel located across from Waikiki Beach, within walking distance of zoo, aquarium & International Marketplace. This description is based on information provided by the hotel.
Address:
2570 Kalakaua Avenue
(formerly Aston Waikiki Beach Hotel)
Honolulu, Oahu, HI 96815
Check Rates: $217 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of ResortQuest Waikiki Beach Hotel

( 46-50 of 562 )
“Too many good things to say!!”

ResortQuest Waikiki Beach Hotel

5 of 5 stars
Ontario,Canada
May 13, 2008
3/3 found this review helpful

My family and I traveled to Oahu for the first time a few weeks ago, and while trying to plan our trip we found choosing where to stay to be a very daunting task. We found a deal for the Resortquest Waikiki Beach Hotel from Travelzoo.com. After reading reviews from others on tripadvisor.com, we decided to book.

I must say my experience at this hotel was excellent. The room we had was very large and comfortable. We decided not to spring for an ocean view room as we knew we wouldn't spend much time in the room. The beds were by far the best thing about the room. They were soooooo comfortable, I had an excellent restful sleep every night, which prepared me for all the activities we had packing into the day. The room was clean and nicely decorated, without feeling tacky. There was an enormous flat screen tv, which played Hawaii TV, which my family and I really enjoyed while in the room. The only negatives I would have about the room is that our bathroom could have been cleaner, and we did have a number of issues with our keys being deactivated. However, these are minor issues and the staff was very helpful when dealing with them. There is also a cost for internet access in your room however WiFi is free around the pool.

The other major benefits to this hotel are its location and its amenities. The hotel is literally right across from Waikiki Beach, which cant be beat because there is no long trek to and from the beach. In fact, we never even went in the pool because the beach was so close! Also, the hotel restaurant, Tiki's had delicious food and drinks, friendly staff and was very reasonable. Also, the bottom level of the hotel has a conveniently located Wolfgang Puck Express and Cold Stone Creamery, both of which my family and I enjoyed and an ABC store around the corner.

Lastly, I couldn't have more positive things to say about the staff. The front desk and housekeeping were always pleasant. We loved chatting with Dale at the poolside, we found Stacey at the Expedia desk very helpful when booking our rental car. Most of all, we couldn't say more about the Eric, the musician and the Hula dancer who accompanies him every morning at breakfast. The music and the dancing was a wonderful way to start everyday. The last day they even played a goodbye song to my family and I because we had become such fans and they taught us how to hula! The breakfast had a lot of variety and saved us alot of money on food!

We fell in love with Hawaii and when we return it will certainly be to stay at the Resortquest Waikiki Beach Hotel! Mahalo! Mahalo! Mahalo!

  • This TripAdvisor Member:
    • Liked — The staff, the location, the beds!
    • Disliked — The keys for the rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katiebear22's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 18-24
Member since: May 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Management Response
GSTSVCMNGR, Guest Service Manager
(Management representative)
May 15, 2008
Thank you for the positive review of our hotel. We were very pleased to see that you enjoyed the creature comforts in your room and that our staff exceeded your service expectations. I agree that our convenient location and unique breakfast experience set us apart from the rest!

Thank you for mentioning the problems you encountered with your room keys and that your bathroom was not cleaned to your expectations. Please accept our sincere apologies. Rest assured that your comments have been shared with the appropriate departments and that these issues have been addressed.

We hope to welcome you back to the ResortQuest Waikiki Beach Hotel in the near future. Until then….Aloha!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $217 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“We will be back!”

ResortQuest Waikiki Beach Hotel

May 8, 2008
1/2 found this review helpful

After two and a half months of touring China, Europe and the Mid West USA we were exhausted and really looking forward to the last leg of our round the world trip.
We were not disappointed. The Hotel staff, amenities and rooms were great. Excellent service. Compared to London and Paris the room was enormous.
Breakfast was a little strange ( as in the hot food offered) guess it was an american thing.
Hawaii is a beautiful place to unwind and relax, this Hotel let you do that.
We liked it so much we will be returning August 2009 with the rest of the family.

  • This TripAdvisor Member:
    • Liked — Service
    • Disliked — Breakfast - the hot food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacFields's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: May 08, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Management Response
GSTSVCMNGR, Guest Service Manager
(Management representative)
May 8, 2008
Aloha! Thank you for the positive review of our hotel. We very pleased that our staff exceeded your service expectations and look forward to serving you again in 2009!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $217 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just Dandy”

ResortQuest Waikiki Beach Hotel

4 of 5 stars
Days Inn & Conference Centre Oromocto
May 6, 2008
1/1 found this review helpful

We just spent 8 nights at the Resortquest Waikiki Hotel in Honolulu and enjoyed every minute of it. Upon arrival, we were checked into a room with two beds with an ocean view. As it was just the two of us, we called Front Desk to request a King bed, and was promptly moved, even tho' it was late in the evening. They provide you with individual cooler bags in your room to pick up your free breakfast in the morning, to enjoy poolside with the live music & hula dancer, or to take to the beach to eat. The Hotel conveniently located just across the street from the beach, while others are several blocks away. It's close to the Zoo & the Aquarium. We had an amazing time and the people were fantastic! Thanks for making our dream trip a reality!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oromocto's Summary
Date of Stay: April 2008
Member since: May 22, 2007
Was this review helpful? Yes No
Management Response
GSTSVCMNGR, Guest Service Manager
(Management representative)
May 12, 2008
Aloha! Thank you for the positive review of our hotel. We are very pleased to note that our convenient location was a plus for you and that our Breakfast on the Beach exceeded your expectations.

We hope to welcome you back to the ResortQuest Waikiki Beach Hotel in the near future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $217 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Location”

ResortQuest Waikiki Beach Hotel

May 1, 2008

Perfect location, just across the street from Waikiki Beach, and right in the middle of the shopping, restaurants and activities in Waikiki. Although the room was probably smaller than most hotels I've stayed in, if you're looking for a really comfortable bed, lots of clean towels and an incredible ocean view, this is a great hotel. The breakfast wasn't your typical continental breakfast, there was always fruit, yogurt and an assortment of hot dishes, and everyday there were different dishes.

  • This TripAdvisor Member:
    • Liked — access to the beach and shopping
    • Disliked — small bathroom/counter space
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggieks's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Management Response
GSTSVCMNGR, Guest Service Manager
(Management representative)
May 5, 2008
Aloha! Thank you for your positive review of our hotel. I agree that our hotel is in a great location within walking distance of great beaches and attractions as well as a multitude of shopping and dining options in Waikiki proper. Furthermore, given our location directly across the street from the beach, 80% of our rooms boast a partial ocean view or better.

We are pleased that you enjoyed our Breakfast on the Beach. Designed to be enjoyed on the go, the breakfast takes full advantage of all that our convenient location has to offer.

We hope to welcome you back to the ResortQuest Waikiki Beach Hotel in the near future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $217 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“good location - ok value”

ResortQuest Waikiki Beach Hotel

3 of 5 stars
New York
Apr 29, 2008
0/1 found this review helpful

I'm not sure if this hotel was what i was expecting, but i suppose i got what i paid for. The 'complimentary breakfast' was little more than 2 forkfuls of scrambled eggs and 3 tater tots, but you could go back for more i suppose. The Tiki restaurant was open on the first night that i was there, but then closed for the remainder of my stay for renovations, so that wasn't very nice. In addition, i was staying in a room that was capable of being adjoined - and the people staying in the room next door kept trying to open the locked door to my room, and banging on the door. The good thing though was that it's centrally located and right on the beach, so that was really nice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilanac13's Summary
Date of Stay: April 2008
Member since: April 29, 2008
Was this review helpful? Yes No
Management Response
GSTSVCMNGR, Guest Service Manager
(Management representative)
May 1, 2008
Aloha! Thank you for choosing to stay with us and for providing us with valuable feedback from your experience.

We were very disappointed to note that our signature Breakfast on the Beach did not live up to your expectations. It should be noted that the breakfast, designed to be enjoyed on the go as a compliment to our convenient location, offers a variety of continental selections in addition to Asian and hot food items. In our efforts to provide both quality and variety the hot food items are rotated daily.

We apologize for your being inconvenienced by the temporarily abbreviated hours of operation at Tikis Grill and Bar. Rest assured that the improvements made to the restaurant during this time will enhance the overall guest experience at the hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $217 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of ResortQuest Waikiki Beach Hotel

( 46-50 of 562 )
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ResortQuest Waikiki Beach Hotel Address

2570 Kalakaua Avenue, (formerly Aston Waikiki Beach Hotel), Honolulu, Oahu, HI 96815