I chose this hotel because of its central location and not the reviews on this website. If my choice was based off of that then I wouldn't even consider staying there at the Honolulu Prince. You can pay hundreds of dollars and stay at any hotel in Hawaii that has a pool, ample parking, nice soft beds, and all that other stuff, but all of that is nothing if there is no Aloha. This hotel may not have all that, but you get what you paid for and then some. The service given here by the staff at the honolulu prince is that of a five star hotel. I've seen guests yell at these individuals for things they practically have no control over and yet still be able to keep a smile and help them. I've asked some questions about certain things and although they may not have the answer there and then, but find it for you despite the ringing phone and the other people asking for other things. Walking in from the beach the other day, I was greeted by a staff member using my last name. I had to ask, out of the hundreds of people staying here, how did he know my last name; his reply, "Thats because i checked you in." That was 8 days ago! Granted the hotel needs a huge make over and some parking, but don't be so quick to judge. I am glad I didn't; I enjoyed every single one of my 20 days in honolulu. Thank you so much Sharon, Big Mike, and Harry.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Waikiki2007, General Manager
(Management representative)
Apr 21, 2008
Aloha Kismit,
Thank you very much for sharing your experience of your recent stay at the Aqua Honolulu Prince!
You are right, our Aqua Lite Hotel is simple, no frills and priced right and the beauty our hotel has over the budget competition is our guest service. Our team of employees take ownership of their responsibilities and try their best to take care of the needs of our guests.
Since the new ownership of the hotel and change in hotel management brand to Aqua Hotels and Resorts, we are proud to announce the planning of a future multi-million $ renovation and hotel name change.
We look forward to unveiling more details very soon!
Mahalo again for capturing the spirit of the Aqua Honolulu Prince.
leastman@aquaresorts.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.