My husband and I absolutely loved this hotel. I picked it based on tripadvisor reviews and was very pleased. Our room was beautiful with a gorgeous view of the ocean (we were on the 7th floor). The beach was only a half a block away from the hotel. When we asked at the front desk where to rent a boogy board, they gave us one to use. They also provide towels and beach chairs. The most impressive aspect to me was the staff. Every single person was very nice and went out of their way to help us with restaurant recommendations, directions and the aforementioned beach supplies. If I am lucky enough to go back to Oahu, I will definitely stay here again. Thanks to Leonor, Grace, Jay, Robert and everyone!

We arrived 5/08/08. As soon as we got to the front desk, we were welcomed with cool towels and Lava Flows. Lennor was there to greet us (as I had read in other reviews). She is a treasure and went out of her way to make us feel welcomed and comfortable the entire stay. The lobby rennovation was complete, and had a very nice boutique and upscale feel. The room was decent sized with comfortable beds. The bathroom was well thought out - plenty of shelves and drawers to store items. We had the "renew experience" room, which had an 80" projection tv. It was a bit difficult to figure out at first, but once we did, it was like having a home theater to watch in bed. Each day the hotel gave us beach towels and mats for the short walk to the beach. The location is also in the quieter part of Waikiki, and the beach and park are only a block away. I will definitely stay here again.

To sum this review in one word it would have to be "personalized"
We stayed at hotel renew from April 26-May3. My wife and I have stayed at several other hotels in Hawaii, and this by far exceeds them all in value and service. What makes this hotel so great is the staff. Leonore Wong and staff makes this hotel what it is. The rooms are nice and newly renovated, quite modern with an asian theme but are not the reason we would come to this hotel again. What made our stay so special was the extras you wouldn't expect. Champagne in our room one day, chocolates and flowers on other days. Every morning Leonore was working she would meet you at the complimetary continental breakfast and make sure you're happy and every small detail taken care of. On our second last day she asked us when we would be leaving and we said our flight leaves late the following night. We hadn't even asked for a late checkout, although we were planning on it, and the next morning she told us everything was taken care of....we could have our room until 7pm when we left. I understand this sometimes cannot be done, especially in high season when all the rooms are booked, but it is a perfect example of the hotel going out of their way to ensure you are happy....which we were! We will go back for sure.

We stayed for a week at Hotel Renew, booking this hotel because of all the positive reviews we read on tripadvisor. Having said this, we expected nothing but the absolute best... and we were not disappointed at all! The room was wonderful - king-sized bed, down mattress cover, down pillows, a well-functioning A/C, flat-screen TV... and the creme de la creme being the FREE internet viewed via the TV screen as a monitor. Call me silly, but one of my favourite touches in the room were the light controls next to both sides of the bed that controlled every light in the room - including the washroom. By the way, the washrooms were spotless and the room super clean. In fact, if you go on their website, that's exactly how the room looks.
The lobby was beautifully 'zen' and spotless. The complimentary breakfast was a great touch too - fresh pastries, kona coffee, pinapple/orange juice, fruit and if you're lucky wonderful hotel manager, Leonor Wong, will walk around with a basket of hard boiled eggs, granola bars, or other breakfast-y items and orchids.

Saving the best for last, I'd like to thank thank thank Leonor and her staff including Robert, Angie, Sheika, Jay, and everyone. They were all SUPER friendly, with smiles every time we saw them. When we inquired where to rent boogie boards for the beach, they went and got us a pair - no charge. When we wanted to watch movies in our room (but couldn't register for netflix, being Canadian), Robert came to our room and signed into his personal account for us, when we said that our plane leaves at 10pm, Leonor said that we could stay in our room until then, foregoing the usual 11am check-out. I could go on and on but I think those examples shows the dedication of the staff at Hotel Renew to their guests. For that, thank you!

The only only thing missing may have been a pool and a gym, but it honestly didn't bother me that much. Our days were packed as it was.

I'm really not one to write online reivews, but this one deserves it. So thank you Hotel Renew, for making our stay in Oahu one to remember!

- Angie & August (Vancouver, Canada)

p.s. for those coming to Oahu, rent a car and drive east along the coast to the North Shore. Stop at any and all stops you see - it's so worth it!