Stayed at the homewood suites for one night with friends. The reception desk was accomodating. I was able to schedule our free airport shuttle ride immediately and with no problems. We had the 2 queen bed suite with a sofa sleeper on the second floor. check in was fine. upon walking in our room, we were impressed with the layout. A spacious living room area and the bedroom beds seemed comfortable enough.

Here's a breakdown of the charms & challenges of our stay:
Good: room layout and space, easy to arrange hotel shuttle, nice gym facility and pool area

Not as good: the sofa sleeper bed not was not a good one to sleep on (it had some sequins on the mattress--which was rather odd, so I just decided to sleep on it as a couch instead),
the cable selection was very limited (only 15 or so channels), the free business center internet was really slow (but the printer was fast), and the sound from the air vents in our room was really noticeable at night.

The continental breakfast was pretty adequate and it was quick ride to the airport. The stay was "fair"... I would only recommend this hotel to anyone if they find a good deal for this hotel for 1 night stay to be near the airport.

They asked for it. No, they really did. In the room there's a card soliciting a perfect 10 rating in a survey they send after you stay, and to tell them if anything is less than perfect. With the bar set so high, I regard that as a challenge.

Background: we stayed at the Hilton Garden Inn once before and were absolutely delighted. But since Tripadvisor members rated Homewood Suites higher and it was cheaper and included breakfast, we decided to try this one instead.

I had a number of contacts with the manager. First of all, we were on a park and fly deal, but the maximum was two weeks and we needed three. Manager's reaction? "No problem."

Then there was the room. We wanted the top floor to avoid noise from above. We got assigned the middle floor. However, he assured us that this would be a quieter room because it was at the very end of the corridor, underneath a very quiet elderly woman. He was right. Not the slightest noise from other guests. (The planes were another matter, but not the hotel's fault, and not a big issue.)

As our flight didn't leave till 2:30, we asked to have the room till 12:45 - beyond the checkout time. His response? "No problem."

Finally, we had arranged the shuttle to take us to the airport. We were a little early and the staff Xmas party was still going. Rather than making us wait or summoning out the driver, the manager put on his coat and drove us himself.

His customer-centric attitude seemed infectuous. Every staff member we encountered was unfailingly friendly and pleasant. Really made us feel like valued guests.

We had a huge room which even had a fireplace! Cleanliness was very good. The property does seem a little tired-looking, however. Nothing particular I can put a finger on, just a little dated-looking. However, to their credit, they are in the process of undergoing a significant renovation (completely invisible to current guests) to revitalize the place. Others have already pointed out the manager's "reception", which is really a meal - including pour-your-own wine and beer - but this is offered only on Mon-Thu.

So do they get a perfect 10? Sorry. The alarm clock in the bedroom was off by an hour and a bit and there was no way for a guest to adjust it. So subtract 1/10 of a mark, leaving them with 9.9. I reported this oversight and feel confident it was seen to that very day.

Stayed one night while on a short visit, and found this to be a warm and welcoming place on a winter night in Buffalo.

This is a large all-suites hotel. Our suite, which was in the back corner of the hotel, was enormous (bigger than some apartments I've lived in!) and very comfortable, with a large sitting room (sofa, armchair, TV, table & chairs), a kitchen (fridge, microwave, dishwasher), and a separate bedroom with a door that can be closed (good if you're sharing the room with someone). Decor is neutral--not luxurious, but pleasant enough. Lots of closet space.

The hotel's "great room," where the complimentary breakfast is served, is impressive--far beyond the cafeteria-like breakfast rooms standard at many hotels. The vast space has a library-like seating area at one end with a fireplace, TV, and sofas; at the other end of the room is what looks like an upscale kitchen from a TV home-decorating show, where the food is laid out. Tables are spread out across the space between. The space was peaceful and relaxing, in contrast to the chaos that prevails in many hotel breakfast rooms.

Breakfast is generously provisioned. Hot entrees the day we were there included cheese omelettes, sausage patties, and corned beef hash, along with make-your-own waffles and a range of pastries (good muffins), cereals, and fruit.

Freebie lovers take note: in the evenings, there is a free "manager's reception" held in the room, which is essentially a light dinner. The night we were there, it was Salisbury steak and potatoes au gratin, and a menu for other nights showed choices like sloppy joes and fish sandwiches. So you essentially get two meals a day here--making it a really good place for an out-of-town visitor who may not have the time or inclination to explore offsite dining options.

Location is right near the airport, which is both an advantage and the hotel's biggest drawback. Downtown Buffalo lodging options seem pretty poor, so most of the most comfortable hotels are along this same stretch. There's no problem with driving into downtown Buffalo: the hotel is just off Rt. 33, which shoots you right into downtown, and even at 7:30 am (rush hour, I was told) it only took us about 20 minutes--as little as 10 minutes at other times. And there is plenty of parking. But proximity to the airport does mean that landing aircraft pass directly overhead (we could watch them from our window), and the sound is loud enough to rattle the windowpanes. Fortunately the Buffalo airport is not O'Hare--the sound isn't constant--but planes do land until after 11 p.m. and start up again by 6 a.m. So don't plan to sleep in! Most of the decent hotels in Buffalo seem to be near the airport, so the noise may just be a fact of life.

One other thing I would say is that the place is not cheap (nearly as much as I paid for a recent Manhattan hotel stay!)--probably affordable if you are sharing, but a lot more than I would really like to be paying for Buffalo accommodation. But you do get what you pay for: this is a warm, comfortable, and welcoming place.

We stayed one night at the Homewood Suites before flying out to Vegas. We checked in with no problem and the suite was pretty big. The bedroom was nice and the living room spacious. The mini kitchen allowed us to save some money on dinner as we made dinner there (we did groceries at Wegman's - very nice place to shop). The hotel allowed us to park our car for the week, hold 3 bags for us in storage for the week and also drove us to the airport for our flight! All of this for under $100 was a great deal. The breakfast was OK (but it was included in the price so really can't complain there) - I was a little taken a back by the use of styrofoam cups, plates, etc - all of the tools to eat are disposable! I feel like the hotel should make the investment and buy real plates and cutlery and reduce the amount of waste being produced. There are a lot of kids that stay there (i.e. at breakfast they out numbered the adults so perhaps that is the reason for disposable items but I'm sure there are plastic items that could be reused). Other than that the stay was great (didn't hear any noises from other guests or anything - we were in 316) and we have booked another night in January as we are flying out again from Buffalo.