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Drury Plaza Hotel Riverwalk: Traveler Reviews

Call now to book: 1-888-324-1896 from Drury Hotels
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 136 Reviews
5.0 of 5 stars
99
4.0 of 5 stars
29
3.0 of 5 stars
1
2.0 of 5 stars
4
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 288 hotels in San Antonio
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 304
  • Address: 105 South Saint Mary's Street San Antonio, TX 78205
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: 24 story restored hotel in the Alamo Bank Building on the Riverwalk - 4 blocks to Alamo Historic Site - 18 miles to Sea World. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $179 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Drury Plaza Hotel Riverwalk

( 43-47 of 136 )
“July 4th Stay with small children”

Drury Plaza Hotel Riverwalk

Jul 7, 2008
2/2 found this review helpful

My husband, two boys (20months and 7yo), and I stayed at the Drury Plaza July 2-6. We loved the hotel.
Location: We loved the location. It's very close to the main area of the riverwalk (though set back just about a block--which is nice). You can walk in one direction and reach the Alamo...walk the other and reach Market Square (we did both with two young kids--so I would not say either walk was bad). We could see some distant fireworks from our hotel room--I'm guessing even more could have been seen from on of the observation decks or the rooftop pool area.
Staff: The staff in every dept were amazing and very friendly (and this is saying a lot b/c several people staying were difficult to deal with). Excellent staff!! They should be commended.
Pools/hot tub/observation decks: There is a roof top pool--two hot tubs--it can be reached by access on the 22nd floor or directly from the 23rd(which with small children we prefered--fewer steps). The view was amazing--temperature prefect. We tried out the lower hot tub on the first night and loved it. There is also an indoor pool and hottub (although I did not see this listed on the website--I had read it on another post on tripadvisor). It rained off and on while we were there--so we did use the indoor pool one day. It's actually in a connecting tower--a bit of an easily traveled maze/couple of different elevators--but well posted. There are nice observation decks on both the hotel roof and the roof of the connecting tower--the tower deck is much roomier with nicer outdoor living furniture--but not as high up.
The room: we were in room 1801 (a 1bedroom suite--a corner room I believe)--we loved the view. the room and living area did feel a bit on the small side--but most downtown hotels in any area are. It had an interesting layout. It worked out well for us. Cleaned well. The only thing I did not like was no separate sink outside of the bathroom (with young kids that is always nice to have).
Breakfast: Good, free breakfast. The first couple of days we were there (Thursday/Friday mornings)--no waiting. However, that Sat and Sun morning were a different story--the line actually went out/down the hall toward the elevator. I'm guessing if you go down earlier--you might beat the crowd.
Evening reception--was nice--the have adult beverages/decent selection--as well as soda/lemonaid for the kiddos. Snacks included veggies, pretzels, popcorn, chex mix, goldfish crackers (which the kids loved), nachos. I saw a few people making a meal out of it. Once again--first night lower key---but Friday and Saturday night--there was a line (although not as long of a wait as breakfast).
My tips:
1. Avoid Sea World like the plaque on July 4th--I have no idea what we were thinking. Too crowded. Rude people abound--I felt so sorry for the SeaWorld staff. In the future, I'll avoid SeaWorld on all holiday weekends---and even the average weekend. The last time we went a few years ago--I think we went during the week--much better.
2. Dining: We ate out at several places. Here's the list and my take from our experiences:
Lonestar on the Riverwalk--nice, outside location---food not good, bad service.
Zushi Sushi--good food, average to bad service. This is right across the street from the hotel--so that was nice--and they do take out (which we did late one night) We dined in for lunch one afternoon. Dessert from there was yummy.
La Margarita (market square)--we went there before and I remember liking it--but did not enjoy it this time. Food was average. Tables crowded in. Service good.
Paesanos (riverwalk location): Excellent food. Good location. Although not super kid-friendly--they brought out the kids drinks in glass glasses--no lids/we were not given a kids menu--not sure that they had one--but they did have basic cheese pizza when we asked. Would recommend their speciality: Shrimp Paesano. This was one of my favorite places--just wish they would have had kid cups. Service was average/good.
Rita's on the River: we had bad service--bad food--crowded location. I would skip it all together.
Country Line (riverwalk location): good BBQ--I read reviews that it was a bit pricey and small portions. It is bit pricey for BBQ--but my husband and I split a meal (brisket/turkey combo) and the portion was fine to do so. I could not imagine a full meal myself--and my husband said the same. They had a kids menu--our kids shared one kids meal as well. That being said--it wasn't too pricey. Service was good from the waitress--but the host (seemed clueless--poor guy).
We ate at Seaworld for one meal.
3. Riverwalk--I love the San Antonio River walk. I did not find it to have easy access for strollers (I'm guessing that would transfer over to wheelchairs as well)--lots and lots of stairs--limited ramps and elevators (some out of order)--some stuff at street level--some riverwalk level--we had to carry the little umbrella stroller we had up and down several times--or unload--with one parent carrying the stroller and the other our son. With 4years and up--I would say this would not be an issue. Oklahoma City has a Riverwalk that has much better access.
There it is--the review and much, much more.

  • This TripAdvisor Member:
    • Liked — rooftop pool, free breakfast/extended evening reception-appropriate for even the kids, location
    • Disliked — N/A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annetteboatright's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: August 26, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“Great Hotel, a lot for the Price”

Drury Plaza Hotel Riverwalk

5 of 5 stars
krat123
Jul 5, 2008
2/2 found this review helpful

We are checking out of the Drury this morning. This is one of the best hotels we have ever stayed in. There is so much included in the price. The hotel is beautiful and is right on the riverwalk.
The morning breakfast is great and the free happy hour in the afternoon is a plus, but you are limited to three drinks and they are small drinks. Too bad they don't offer to sell extra drinks. We booked thru the hotel's website and we got a large room for 110.00 a night. Our only issue with the room was in the Alamo tower that faced the downtown area and the trash trucks run at 5:30 am, I was awakened to trash bins banging and the trucks reverse beeper going off. This was only one day on Friday and it was much more quiet on Saturday.

The staff is very friendly and helpful at every turn. I would recommend this hotel to anyone. My only complaint is for a hotel this size, they don't have an on site resturaunt or bar. It would be nice to have a place to just sit and relax and have a drink after a day of navigating the chaos on the riverwalk.

The hotel retained a lot of the old character of the original bank building. The lobby is beautiful. My wife could have sat for hours just looking at the details from days gone by. The parking is $18.00 a day, but comparable to any other close by parking and there is unlimited in/out where other garages charge for in/out. I think all the free amenities make up for the parking charge.

The hotel appears to pet friendly as we saw a lot of people with pets, there we even two birght guests who decided to bring their dogs to breakfast, which as far as I know is against health codes, but management quickly stepped in and advised the guests they could not have dogs in a food area.

Overall is was a great stay and we will return and look at using other Drury properties in the future.

  • This TripAdvisor Member:
    • Liked — Great service and amenities
    • Disliked — No on site bar or resturaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krat123's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“absolutely wonderful-definitely will stay again (and I'm very picky)”

Drury Plaza Hotel Riverwalk

5 of 5 stars
Louisiana
Jul 3, 2008
1/1 found this review helpful

I absolutely loved this hotel! It is not just a hotel. It is the Old Alamo Bank Building redone into a hotel-very unique. I am extremely picky about hotels-cleanliness in particular. The best thing about Drury Plaza is that you walk right out onto the riverwalk which we visited every evening. I also loved the fantastic breakfast each morning. We filled up each morning and was good for the day, snacking during the day until we ate on the river each night. The rooftop pool and hot water tub was so cool. The nightly snacks and drinks were great! The service and friendliness was fantastic. If you told them you needed your car for a certain time it was right there waiting. I just cannot say enough! It was amazing!

  • This TripAdvisor Member:
    • Liked — cleanliness and location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtkmd's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 03, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“Great value at the Drury Plaza”

Drury Plaza Hotel Riverwalk

5 of 5 stars
missouri
Jul 1, 2008
1/1 found this review helpful

We stayed for 5 days at the Drury Plaza last week and had a great time. We were celebrating our 1st anniversary and really enjoyed San Antonio.

We arrived on a Sat. afternoon and cab to hotel was about $25 with tip. The only negative for the entire stay was the front desk. The lady that checked us in was not pleasant. She had a bad attitude and was not very helpful in our short encounter with her. I was surprised because so many reviews had mentioned how nice the staff was. Fortunately, this was the exception to what was otherwise friendly and helpful employees.

We had a non-smoking king bed jacuzzi room on the 14th floor. The view wasn't the greatest, but that was irrelevant to us. The room a little smaller than I expected, although there was a desk and a big chair. The tv was in front of the bed sitting on where the mini fridge and microwave were housed. There was a ceiling fan and the bathroom had a 2 person jacuzzi tub which my husband made a lot of use out of most nights.

Each morning we had free breakfast buffet which consisted of pancakes, eggs, sausage, cereals, biscuits, etc. This is located on the 2nd floor above the lobby. Weekdays it runs 6-9:30 and 7-10 on weekends. There is also free popcorn and soda here from 3 - 10 and a happy hour from 5:30-7 each night that had nachos, pretzels, cheddar goldfish, and some trail mix. You are allowed 3 free drinks each during this time. For people, especially families, looking to save money the Drury would be an excellent choice.

There are 6 free internet computers and a couple of printers in a little room on the lobby floor. This is open 24 hrs. They just ask that you be considerate of others if there is anyone waiting.

There is a small exercise room on the 23rd floor. Not a lot there, but good enough for anyone needing to get some cardio in. I believe there was a bike, elliptical, and a treadmill or 2.

The outdoor pool and hot tub was a nice convenience, although they should keep it open past 10. The views are good from up there.

There is no restaurant currently, but was totally insignificant with so many right out the lower level door on the riverwalk.

In summary, we found the Drury Plaza to be a very good deal and would definately recommend it for anyone wanting good value on the riverwalk! We will be back!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Negrilwed's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 27, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
“Great stay at a Great Hotel !”

Drury Plaza Hotel Riverwalk

5 of 5 stars
Houston
Jun 29, 2008
1/1 found this review helpful

We stayed for just 1 night on the 27th of June. Seaworld was on our agenda but arrived early to gather in some Riverwalk time. This Hotel is SWEET, with plenty of extras! We paid $119 for a family of 3 and King size room. Room was big enough to have a recliner, office space and a fridge/microwave. A little crowded but still cozy. Free Breakfast buffet is included in your price as well as 3 "drink "vouchers per adult for your enjoyment. The drinks are served nightly between 5:30 pm and 7pm and usually served with free snacks like popcorn, nachos, pretzels etc. Breakfast consists of pancakes, eggs, fruit, cereal, susage, biscuits, bagels, coffee, juice and so on. Every room has a LCD flat screen TV and the view from our room was magnificent. This Hotel is on the Riverwalk and on the quiet side. You can literally walk 4 blocks to the Alamo/Rivercenter mall. Take a 4 block walk in the other direction and you will arrive at the always popular Market Square. The Staff at Drury Plaza was friendly and courteous, from the Hotel manager to the valet guys. Book this hotel directly from their website to get the best price. When we return to San Antonio later this Summer we are definitley staying here again!

  • This TripAdvisor Member:
    • Liked — The 2 most important things--- Price and Location!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andygq's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: July 01, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $179 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels

Reviews of Drury Plaza Hotel Riverwalk

( 43-47 of 136 )
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Drury Plaza Hotel Riverwalk Address

105 South Saint Mary's Street, San Antonio, TX 78205