We just got back from our get away weekend to San Antonio. I researched hotels and due to the reviews here feel confident about choosing this hotel. Unfortunately it did not go well, the rooms were comfortable and clean but the lobby and halls were muggy and hot. The big problem was that our car got broken into. The drivers window was smashed and the stereo was ripped out. We paid for parking right across from the front of the hotel. The hotel staff said this had never happened before. While making a police report another guest approached us and told us that his was broken into the day before in broad daylight. the hotel staff had assured him that the lot he parked in was attended and he had nothing to fear. Sorry to say that I will not stay at this hotel again. I feel the hotel should have offered our room at a discounted rate due to the inconvience especially since we would be unable to get the repairs made due to the weekend. We parked in paid lot across from hotel (paid at registration desk and given number by hotel attendant) and other guest parked in covered parking garage.






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