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Holiday Inn El Tropicano Riverwalk Hotel: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 52 reviews
52 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
10
3.0 of 5 stars
3
2.0 of 5 stars
8
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 268 hotels in San Antonio
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 306
Description: Nine-story Hotel on the San Antonio River. This description is based on information provided by the hotel.
Address:
110 Lexington Avenue
(formerly Clarion El Tropicano Riverwalk Hotel)
San Antonio, TX 78205
Check Rates: $138 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn El Tropicano Riverwalk Hotel

( 9-13 of 52 )
“Loved the place”

Holiday Inn El Tropicano Riverwalk Hotel

5 of 5 stars
daphne, al
Jun 18, 2008

The El Tropicano Hotel is in the center of downtown San Antonio on the Riverwalk. The rooms are very clean and updated and the personal service was wonderful. Every staff member was always there to help with any need. There is a superior Fitness Center and a swimming pool that is located at the center of the action. During my stay I a few special requests that were handled with no problems.The food in the resaurant and the morning buffet were excellent and the bar near the lobby was just quaint enough to enjoy a quiet beverage. Parking is located on property and the atmoshere in the hotel had a tropical feel. I felt at home and look forward to another stay soon.

  • This TripAdvisor Member:
    • Liked — Clean rooms and location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atcman's Summary
Date of Stay: May 2008
Member since: June 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Decent hotel”

Holiday Inn El Tropicano Riverwalk Hotel

4 of 5 stars
Waco, Texas
Jun 17, 2008

No big deal room, with a lovely view of the AC units overlooking the pool. They advertise this as on the river walk, but that is a stretch, as it is right by the construction people expanding it about 10 feet from the hotel.

The mattress was great, and the pillows were good. Bathroom shower head was coming out of the wall, and the room was constantly humid (no central ac, just a wall mounted unit).

Staff was very helpful and friendly, and it is within a 15 minute walk of downtown.

The best part about this one was the price due to the Wyndham deal. They try to sell you a rip off of a timeshare, but for cheap rooms and free sea world tickets, who cares!

  • This TripAdvisor Member:
    • Liked — Cheap price due to Wyndham promo
    • Disliked — Humidity in rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robby152's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 18-24
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Great for the price”

Holiday Inn El Tropicano Riverwalk Hotel

3 of 5 stars
Lubbock TX
May 15, 2008

For 50$ a night (from priceline.com), this was a real bargain. Yes, we got a small lousy room near the ice machine. Yes, the air conditioning made the noise of an idling truck. However, it was not hot, so we turned it off. The bathroom is very small, with little counter space, but everything was very clean and in working order (even the kind-of-hard-to-figure-out coffee machine). The hotel has a pool and an adequate fitness center. Even next to the ice machine the hotel itself was quiet. Overall, for the price, quite a bargain. For the standard rate of 134$ a night, I would have been quite unhappy. Self-parking was extra, but at 14$ a day it wasn't too bad. The hotel has access to one of the extremes of the Riverwalk (which is currently being expanded), so if you are tired of walking and don't mind waiting forever, you can get there by watertaxi.

  • This TripAdvisor Member:
    • Liked — Location and price
    • Disliked — Not-so-great service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gunnercade's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“loved all the personal service”

Holiday Inn El Tropicano Riverwalk Hotel

5 of 5 stars
los angeles ca
Apr 25, 2008
1/1 found this review helpful

We had a grerat week and could not believe the friendly staff everyone we met said good morning and how can they help.
My husband was attending a conference so we had breakfast and lunch every day at the hotel we were please with the service, the price the quality and the quanity of the food.
The bell service were very knowledgable and helpful.
The front dest staff always helpful and friendly. The room was great very clean and always done in a timley manner.
it is an easy trolley ride to the main part of the river walk ,with out being in the middle of all the noise.
I have reccomended this hotel to friends who are planning a trip the area and we will be back again.
The resturaunt managers on duty were alway in sight ,clearing tables pouring coffe and keeping things running smoothly during a busy time. ( we had a few hundred people eating at the same time.) There was a breakfast and lunch buffett for a reasonable price or order off the menu.
The price was also great.

  • This TripAdvisor Member:
    • Liked — clean large room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruzzmom's Summary
Date of Stay: April 2008
Traveled with: Large group or tour
Visit was for: Business
Age group: 65+
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Never Again”

Holiday Inn El Tropicano Riverwalk Hotel

Apr 20, 2008
0/1 found this review helpful

If you like dirty rooms, a less than knowledgeable staff and a
management staff that is complacent ... this is the place you've been looking for. Toilet had urine, feces and pubic hair on the seat. Hair on shower wall, tile floor in bath area was very dirty. Old used hand towel behind coffe pot. Some type of goo dripping from A/C unit. DUST all over the room and the room smelled of meldew. Housekeeper dropped suit case on floor and all my clothes fell on floor and I found no note explaining why it happened or why my things were not picked up. Coffee cup in room had old coffee dried and crusted in the bottom. Night staff does not know where the vending areas are. Staff was not knowledgeable of local transportation option .... I could keep going but I think you get the picture.

  • This TripAdvisor Member:
    • Liked — AAA
    • Disliked — Every thing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pipipi's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: October 03, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn El Tropicano Riverwalk Hotel

( 9-13 of 52 )
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Holiday Inn El Tropicano Riverwalk Hotel Address

110 Lexington Avenue, (formerly Clarion El Tropicano Riverwalk Hotel), San Antonio, TX 78205