We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Homewood Suites Riverwalk/Downtown and San Antonio?

We'll send you updates with the latest deals, reviews and articles for Homewood Suites Riverwalk/Downtown and San Antonio each week.

Homewood Suites Riverwalk/Downtown: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 92 Reviews
5.0 of 5 stars
39
4.0 of 5 stars
32
3.0 of 5 stars
6
2.0 of 5 stars
9
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#45 of 288 hotels in San Antonio
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 146
  • Address: 432 West Market Street San Antonio, TX 78205
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Attractive All-Suite Hotel in 12-story building dating from 1919, opened as a hotel in 1996. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $183 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Homewood Suites Riverwalk/Downtown

( 7-11 of 92 )
“Mediocre amenities, hotel showing age, OK but not great”

Homewood Suites Riverwalk/Downtown

2 of 5 stars
Milwaukee, WI
Mar 25, 2008
1/2 found this review helpful

We decided on San Antonio for our family's Spring Break vacation, and needed a hotel room that was big enough for 5 of us to sleep comfortably ; Homewood Suites was one of the few places with rooms large enough. In retrospect, we should have gone elsewhere and booked two rooms....

While the room was indeed big enough, that's where anything good about the hotel ended. The room was very poorly maintained- THICK dust on the lamps in the bathroom and other places, a hallway electrical outlet cover was broken (exposing a loose outlet which was an eletrical hazard), the sliding closet doors in the master bedroom were broken (falling off tracks, edges of mirror glass door exposed), the tub faucet dripped constantly. It took 3 days (out of a 5-day stay) for the hotel to fix the outlet and closet doors. The faucet did not get fixed.

Carpet in the room was well worn in places; stains on the wallpaper covered the wall next to the main room table.

The breakfast that's available is fair (at best), but much too small for the size of hotel this is (only *2* waffle makers? Come on...). Many people opted to bring breakfast back to their rooms (see tables item below), but the hotel always ran out of trays in the first 30 minutes which made carrying anything a bit difficult.... Lots of the bread items (danish, etc) were not replinished after the first hour, even though breakfast is supposed to last 2 hours. There were not nearly enough tables for people to eat at, so you had to either stand around waiting for a table, or try to balanace plates and bowls to get food to your room after giving up waiting.

While the location of the pool (rooftop) was kind of nifty- there were never any towels for the guests (I had to call the front desk EVERY time we went swimming), and the pool and hot tub are far too small. Kiddie-pool size at best.

Room televisions were ancient by today's hotel standards.

Lastly- for a hotel that is "on" the RiverWalk (which you pay dearly for in San Antonio), the only thing adjacent to the riverwalk is the 1st floor dining room, one floor ABOVE the riverwalk. To exit the hotel and get to the river, you have to go out a side door, around the hotel, and then down the bridge steps. Phrased differently, while most all other hotels have fancy restaurants and bars (patios) and lobbies and such *on* the riverwalk (exit hotel- you're there), the Homewood Suites has nothing except a big black wall.

And on top of all this, we had to pay $20 a day for parking. Ouch. For what this hotel charges, parking should be included.

If you need an "extended stay" type of room, this hotel may have what you need; we did use the full size fridge for snacks which was helkpful. The kitchen has a small stovetop, but only dishes for 4 people (even though our room slept 5 or 6). If you want up-to-date amenities and something that's decently clean- I'd recommend you go elsewhere.

When we checked out, we were given a one-day discount off our 5-day stay after we complained about all the above. (When you're paying three-hundred-plus a night, you should get better..).

While I would not rate this hotel as "Terrible", I cannot do better than one notch above that - this place has some serious updating and cleaning and service enhancements to do. I would not go back there again if we went back to this city.

  • This TripAdvisor Member:
    • Liked — Room was big enough for our needs
    • Disliked — Room was dirty, housekeeping and maintenance is very poor, breakfast too small
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caseybea's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 25, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $183 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just what you expect”

Homewood Suites Riverwalk/Downtown

4 of 5 stars
Charlotte, North Carolina
Mar 21, 2008

An 'extended stay' hotel. I stayed 4 days in a 2-room plus bath suite. Very pleasant, no hassles, no surprises. Good location along the river walk, about 6 blocks from the convention center and 8 blocks from the Alamo. All the facilities you'd expect--large refrig, microwave, 2-burner stove. The front room had no natural light but nothing they can do about that. Hotel provides dishes, silverware, cleaning supplies, etc. along with daily maid service of course. Free high-speed internet. Free breakfast buffet, and hot snacks at cocktail hour that could pass for dinner. Valet parking is $21.50/day come and go all you want but across the street is a $15 parking garage--but no in-and-out there. All in all, I'd recommend the place to a friend.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psc4106's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: April 21, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $183 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Hotel on Quiet Part of the Riverwalk”

Homewood Suites Riverwalk/Downtown

4 of 5 stars
Madison, WI
Mar 12, 2008
1/1 found this review helpful

On the weekend of our stay, the hotel (and the city) was crawling with teens and kids who were in town for a dance competition. However, inside our room on the 7th floor, my wife and I never heard a peep from the other guests.
We had a room overlooking Market Street, which is on the side of the building farthest from elevators. Not much of a view except for the office building across the street. We did occasionally hear a bit of traffic noise, but nothing that kept us awake.
The room was a true suite with a separate bedroom. The living room area has a full kitchen. Both the living room and bedroom have TVs with the usual cable channels. The bathroom had a shower/tub combo with a very strong shower. The sink is outside the bathroom, with lots of counter space. The room was clean, and the queen bed comfortable. About the only negative was the HVAC, which took some getting used to--the temperature in the room was about 7 degrees cooler than the setting on the thermostat. After adjusting for that, it was still hard to maintain an even temperature because the a/c seemed to run too long when it turned on, and then wouldn't come back on for a long time while the temp rose several degrees. We kept it cool and wore an extra layer.
Breakfast buffet was very good with several hot and cold choices, and a large dining area overlooking the river. Even on a crowded morning with lots of kids, the excellent staff kept the buffet stocked and the tables clean.
The hotel is on a quiet part of the riverwalk, but most attractions were an easy walk. The rio taxies are a great option at $4 if your feet get tired.
Checkout was fast.
Overall a good experience. I would stay there again.

  • This TripAdvisor Member:
    • Liked — Quiet room; location
    • Disliked — temperature control
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcd016's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $183 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Rooms need serious updating”

Homewood Suites Riverwalk/Downtown

2 of 5 stars
Mesa, Arizona
Mar 9, 2008
1/1 found this review helpful

The Homewood Suites offered plenty of space in their rooms, but the amenities need to upgraded soon. The carpet leading to the bathroom was torn up, the shower tiles had lots of mildew, and the small Zenith TVs were a joke. The air conditioning/heating is extremely loud. I wish I brought ear plugs. Plus, I could hear the elevator dinging which is weird because I wasn't that close to it.

On the plus side, the bed was big and comfy with a decent duvet cover.

The appeal of Homewood Suites is the free breakfast and manager's reception. The food was horrid, and the frozen margarita was undrinkable. At least there was a nice view of the river from the dining area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtesy_Flush's Summary
Date of Stay: March 2008
Member since: December 11, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $183 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Location, Parking Sucks, been to better Homewoods”

Homewood Suites Riverwalk/Downtown

3 of 5 stars
Wiesbaden, Germany
Feb 29, 2008
2/2 found this review helpful

The location of this Homewood suites is very nice, right on the riverwalk. The thing that I really did not like was the parking, you are FORCED to use the valet parking. They tel you to call for you car 10min before you want it out. Everything I called over 4 times, the phone rang and rang, once someone answered it was ALWAYS over 10 min to get my car. For $20.00 plus tax per night, this should have worked better. The room was ok, not as big as some other Homewoods, but nice for a downtown location. The building is an old factory converted to a hotel. So the shape of the place is odd. There is a full kitchen in the room, and 2 TVs. I did find the lighting in the room not as good as it should be, the bathroom lighting was very bad. There is free wireless in the lobby and wired in the room, they called it high speed, not so much.. It was painfully slow. The Free breakfast was nice, and also the weeknight "dinner" was also very nice. This made it worth staying here over a full service hotel. I have been to much better Homewoods, but this place was not that bad. It was clean and the stuff was very nice. My room was not ready, ( I got there early) so the front desk lady made me some popcorn and gave me a drink. This was nice.. It is a good place to stay, but the parking was not fun.. you are going to pay any place you stay on the river, but the long waits..

  • This TripAdvisor Member:
    • Liked — The free Breakfast and dinner
    • Disliked — Parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DamianLittle's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 31, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $183 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Homewood Suites Riverwalk/Downtown

( 7-11 of 92 )
Travelers Who Viewed This Property Also Viewed
Location: San Antonio, TX
$274*
Check Rates
$132*
Check Rates
Location: San Antonio, TX
$316*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Homewood Suites Riverwalk/Downtown? Share your experiences!

Do You Own Homewood Suites Riverwalk/Downtown?

Homewood Suites Riverwalk/Downtown Also Known As