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Howard Johnson Inn & Suites San Antonio/Balcones Heights: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 7 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#116 of 288 hotels in San Antonio
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  • Rooms: 73
  • Address: 6901 IH-10 W San Antonio, TX 78213
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Bright, open & airy, courtyard pool & spa with resort feel - Central locatation. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $86 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Howard Johnson Inn & Suites San Antonio/Balcones Heights

( 5-7 of 7 )
“Circling the bowl, waiting for renovation!”

Howard Johnson Inn & Suites San Antonio/Balcones Heights

2 of 5 stars
Centreville, Virginia
Jan 27, 2006
3/3 found this review helpful

Really bad location in the middle of new interchange contruction at the intersection of I10 and I410. The hotel locks the back gate forcing you onto a one way access road in front of the hotel, and an exploration of the neighborhood. It is difficult to get to and from the hotel even though it shows a good location on a map.

The hotel apparently caters to tourists and Katrina evacuees, I didn't see anyone that appeared to be in San Antonio on business while there for 5 days. The continental breakfast was average, bagels, pastries, and waffles. The hostess was helpful and personable. The front desk was useless the couple of times I needed assistance regardless of who was on duty.

The place is heavily wired for WiFi, I didn't have a PC with me so I didn't try it. However I did use the PC in the Business Center to check mail and it was very slow so I suspect WiFi will be slower yet. At least it is free.

Our room was clean, but worn. The carpet was clean with many holes, but needed shampooing badly. Walking across in stocking feet left your socks black. We had a refridgerator, but no knob to turn it on (thank God for multitools)! The closet door was just missing?! There were stains on the wall from the air conditioning unit apparently there for some time.

This is a hotel in decline, I assume maintenance is being deferred until the next remodel.

PS We were shown a smoking room by mistake, man they reek, don't they ever open a window?!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juanvaldez001's Summary
Date of Stay: January 2006
Member since: May 25, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Average price*: $86 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I would not recommend”

Howard Johnson Inn & Suites San Antonio/Balcones Heights

2 of 5 stars
Madisonville, Tennessee
Jul 17, 2005
5/5 found this review helpful

We stayed three nights but we had some problems. The room was clean and was made up well. The lobby staff was nice and helpful but not too competent. On our second night there, we were awakened at 11:30pm by someone trying to come into our room. They had unlocked the door and if it had not been for the top latch, they would have entered. The desk clerk had given our room to someone else and had thought that we were in a different room. When we talked to the front desk about this on two separate occasions, they did not even say "sorry". The inner courtyard and pool was nice but the side entrances to the motel were broken causing us to feel a little insecure. One looked like it worked but pushing on the door opened it without a card key. The other door's lock was broken and hanging down. The sleeper sofa in the room was old and not too comfortable to sit on and it didn't look too clean. The motel manager was nice to our group and let us use a room for our meeting that was cooler than the lobby since the lobby was hot. The breakfast was good, especially the service. There is a lot of construction on Interstate 10 just in front of this motel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan_Barker's Summary
Date of Stay: July 2005
Member since: July 16, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Average price*: $86 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Clean!”

Howard Johnson Inn & Suites San Antonio/Balcones Heights

Jul 19, 2004
7/8 found this review helpful

Called Comfort Suites because of a bad experience at Quality Inn down the street. (moldy, smelly rooms) The people at Comfort Suites are really kind and willing to work to get you the best rate. The rooms are clean and spacious. The pool is clean and nice, with a hot tub. I would stay here again.

Nice breakfast including all continental features with make your own waffles, or there is an attendant that will make waffles for you.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $86 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Howard Johnson Inn & Suites San Antonio/Balcones Heights

( 5-7 of 7 )
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Howard Johnson Inn & Suites San Antonio/Balcones Heights Also Known As

Address: 6901 IH-10 W, San Antonio, TX 78213