This was a quick family trip. We were wanting to go to the Fox and downtown Atlanta. We booked the Ritz Carlton and LOVED it. My cousin left her stuffed animal in the cab and not only did the cab driver bring it back, he was able to describe what we looked like and the front desk clerk figured out who it was. We were impressed. She personally brought it to our room. Everything was wonderful!

Stayed on April 24 at the Ritz Carlton Atlanta. It was an excellent experience. The location was convenient (there's a MARTA stop right across the street) and a $30 cab ride from the airport. The staff was extremely friendly and attentive. The room was very clean (stayed on the 5th fl) and quiet, although I think the walls are a bit thin as I could hear the folks next door.

I had a light dinner at the Atlanta Grill on the second floor. Very attentive staff but a bit pricey, which wasn't surprising.

Overall I was very pleased and would stay there again.

This is the second time I have stayed at the Ritz-Carlton Atlanta. Their impeccable and flawless service begins when you pull up. Forget about schlepping your bags inside. The bellman graciously takes your bags and soon escorts you to check in. Check in was simple and easy, and I was personally welcomed back by the executive assistant manager. Even though I had arrived well before check-in time, my suite was ready and waiting at 9:00am, and I escorted by the bellman.

Throughout my entire visit, I was always greeted by name. Personal preferences, as to newspapers, food and beverage, were always remembered by staff and were offered without ever having to ask in the Ritz-Carlton Club.

Check out was a breeze and flawless as the stay.

This was the first time I had booked thru WhataHotel, and their service was right on with that of the Ritz-Carlton. All requests of an early check-in, room preference, club access, as well as a late check-out were all honoured. As an added bonus, a wonderful basket of fresh fruits and mineral waters where in my room as a welcome ammenity. Thanks Maria!

This was the best hotel experience I have EVER had. I've stayed at 4-star hotels and I've stayed at plenty of 2 and 3-star. I like a clean room, I like a good deal. We booked the "reconnect" package for only $199. Included was complimentary valet AND breakfast for two. We opted to have our breakfast as room service and basically were allowed to order whatever we wanted. Woul you like to add a fresh fruit platter? Yes, please! It was a $60 value alone. Champagne at check-in and top-notch customer service. We were showered with friendly staff. I was very surprised at some of the negative reviews here. Tired? I didn't see it at all. I thought the lobby was stunning. Location? Um, it's Atlanta. Grab a cab and go where the action is! We even requested a late checkout, 2p, because we just didn't want to leave. This place was THAT good.