We had reserved one night at this hotel while we were returning from Florida . Our son called us to tell us that the hotel manager had called and left a message on our home phone. On calling him back, he told us that the hotel had overbooked and that they had made " alternate" reservations for us and would take care of the room . . I was very dispponted and told him so. He then said that he would give me 20,000 Marriott points ( one night's stay in an equal hotel). . When we got to the Sheraton suites, the nice hotel that he had booked for us, we found that the Waverly paid for our night there. I thought that , although I was disappinted , the Waverly had handled the situation more than fairly and I will go back there again--but I will reconfirm several times.






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