Hotel staff was incredible. I have never had such good service at a hotel that was much more expensive than this. The parking was ok, but tight when you have a truck or an suv. Amenities were ok such as microwaves and fridges in each suite.

The drawbacks were the rooms themselves. They looked in need of repair, and several different rooms had water running continuously, through loose toilets or shower fixtures. There were tears in the carpet and a handful of areas on the ceiling that needed attention.

Overall, I would keep this a business trip hotel. It is OK if you need a convenient location and secure parking. The staff is awesome, and if I go to Atlanta for business again, I will definitely stay there.

Where do I start? 1) First you have to pay $10.00 to keep your car in the musty poorly lit basement in the same location you have already paid to stay in. This is undisclosed when you pay for the room. If you have a car Ford Expedition size or larger FORGET IT you cannot drive down there. Too tight.2)The hotel is OFF PEACHTREE NOT ON PEACHTREE by about 2 blocks next to a seedy bus station and a stripper club down the road. On the OTHER SIDE of the city I might add.3) The rooms are terribly maintained I had several problems..... a) I fell off the toilet when it broke away from the wall (and no I am not that heavy!) b) The light bulbs in the bathroom were blown so I had to shower in the dark. c) The roof tiles in the shower were missing, leaving a nice cold breeze to flow in and freeze ones todger. d) The dimmer in the main room was smashed to bits on the floor, so the main light was either on or off. e) Computer access is restricted to 10 mins in full view in the main lobby with a line of people standing behind you also enjoying the funny email that Uncle Bob sent you. f) The faucet in the bathroom would not shut off, so "drip drip drip" went on all night long g) (temporary) a 24hr construction site sits outside the front lobby, throwing noise and dust. Mar 15 2004 h) Towels and linen look like they have been washed in the local river.This hotel sucks, the staff sucks. If it wasnt for Orbitz I would not have gotten my money back ($100 per night) . DO NOT STAY HERE, check out a 2 star over this place.

I've always heard that when offering a critique you give the best first. The Regenct Suites Hotel had a very good staff - very friendly and very helpful. We had plenty of hot water, no matter what time of day or night. The complimentary breakfast was continental, but very good. There was no evidence of the complimentary dinner Monday through Thursday, as advertised. The worst - the suite would have been an appropriate size for 2 adults, but not 4, which is what we asked for. There was no blanket for the sleep sofa and housekeeping was gone for the day when we realized it was missing. The sleep sofa for two of the adults did not have all the connections on the mattress support, so the lower corner sank down below the frame. After the first night, the couple opted to sleep on the floor. The third day the maid took the sheets, so they had no sheets to cover the comforter from our bed that they were using as a pallet. The toilet was not secured to the floor, so when you sat on it, the toilet rocked forward. Parking is $10.00 per night for hotel guests, but each night when we returned from dinner the garage was full, so we were told to park in an open lot across the street. Economically, this was a better deal at $3.00 per night, but the first night as we were getting out of the car a police car pulled over to warn us that there were often break-ins, especially since we had an out-of-state license. This might be an okay hotel for business travelers, but not for family vacations.