Another Waring Family Adventure…We stayed at the Grand Hyatt for a shopping weekend with the kids (3yr & 4yr). The hotel's location is excellent in Buckhead. There is valet ($24) and self parking ($17); spend the extra money and valet if you have small kids and lots of luggage, shopping bags etc, as the parking garage is across the street and up a hill. Very sleek lobby with a beautiful waterfall in the Onyx Bar; Check-in was okay, the attendant told us that we could not get a high floor because we booked an "internet room" through Priceline. While we understand that suites, etc, cost more this language makes guest think that there are inferior rooms...not the image you want to project at a "Grand" hotel. Check the hotel's website for room photos. Room 1226 - The room was average…very clean; but the décor did not fit the hotel; it was older (not boutique-like; just older), darker, and just average. The furniture was the old dark wood with the brass handle variety. There was a nice niche for the desk area but the desk was too big for the space so it was awkward, and cords were hanging loosely behind it. The television was the old variety. There was a nice reading chair that needed an ottoman. The bed was okay; with great pillows. The bathroom was very spacious; large tub and shower combo. The drain in the shower was a little slow (my pet peeve; I hate pooling water). The towel bars were placed at a bad location for such a spacious bathroom, in front of the toilet. We a requested a roll-away bed that arrived promptly by a very nice attendant. Room service food was average; great grilled cheese, but nothing that we would order again. The Onyx Coffee Bar was closed and we were told that coffee was available in the Onyx Bar, however, when asked for a latte the attendant gave me a confused look, and explaining didn’t help…remember this is a “Grand” hotel. The outdoor pool looked very nice; but it was too cold to give it a try. Not a great family hotel; the only thing we saw for kids was the kid’s room service menu, the grilled cheese. This hotel would be good for a quick business trip. This hotel gets a 3 for the aesthetics; but a 2 for the experience. .

My husband and I had a flight out of Atlanta so we decided to go in a night early to take advantage of some of the attractions in ATL before our flight. We had a Hyatt Elite certificate for a free night at this Hyatt level, so we did not pay for our room.

Overall, we had a nice, brief stay. Check in was easy. The woman who checked us in, Mercedes, was extremely helpful and nice. Our room was nice-nothing over the top-but nice. Hyatt now has luxury beds with "triple sheeting," which I really like.

We had a drink the bar downstairs. The cocktail waitress was very pleasant. They had a nice drink menu. We did order a piece of chocolate cake and were very dissapointed. It tasted stale and bland.

We think this is an older hotel that has been recetly updated. You could tell that some areas, like the bar were new, but there were still remnants of the old hotel in the lobby--big brass lights.

I am not that familiar with ATL, but this seemed to be a "revitalized" area. There was lots of cool looking restaurants and shops near by. Great shopping right down the street.

We ate breakfast at a restaurant called The Flying Biscuit. It was very good, homestyle food, with in walking distance of the hotel.

I would go back to this hotel for a girl's shopping weekend.

Another great stay at this beautiful hotel. Clean, Great customer service, and Good food. This was my second stay here and I know I will be back.

The Grand Hyatt in Buckhead is a fine 4 star hotel but don't expect much else. The rooms are standard fare -- comfortable bed, older TV in an armoire, internet access ($9.95 per day), tub/shower combination, etc.

The Executive Floor is not good value for the money. You still pay for internet access (no matter whether in your room or in the club itself as wireless access is also $9.95) and drinks in the lounge ($5 for cocktails). What you get is a continental breakfast buffet (finishes at 9:30 am on weekdays, 10 am on weekends) and snacks in the evening and free soft drinks. There is no attendant on duty during off-hours.

The fitness center is well equipped and spacious.

No major complaints but no compelling reason(s) to return either.