i have a bone to pick..
i stayed at this hotel for more than 20 times over the year. and the reason i come back is because i like the hotel. it is no doubt a luxurious and grand hotel with the best bath tub in atlanta, the beds are like clouds and the staff are very helpful.
but people just like to take advantage of what they can get more..
i see priceline and hotwire guest disputing their minibar charges at the reception all the time. (and the reason i know is because the reception say your room and tax had been paid) the sign is clearly stated in front of the fridge that it will be automatically charged. the beverage will spoil if u remove it to store your things (which is not allowed), ok?
i hope i dont sound too corky but of course you people are going to think all those internet and parking charges are expensive when you paid $80 for the room.. you might as well go to a holiday inn and not experience the same luxury.
the reason that triggered me to write this review is because of an incident what i saw with my own eyes recently. an old lady was trying to check in at 7am when the check-in time is 3pm. instead of accepting the fact that the rooms are not ready, she is shouting and screaming and threatening at the reception like a crazy women.. she is part of a group having a function at the hotel (christopher reeve foundation to be exact)
the group contact came down and acted like a big loser saying the receptionist's job is on the line if this go to his manager.. and his "humanity" foundation is responsible for 200 rooms in the hotel that day..
its always these type of person who make my experience feel bad when i stay at the hotel. please go somewhere else if you are cheap.. i felt so bad for the vietnamese receptionist who just come to america and had to deal with these people
i really love this hotel and this hotel has become a place to hang out for me and my friends. though some may say the hip hop scene we bring to the hotel is disturbing to some guest, we certainly treat each person with respect, and do not stir up a scene.. mind your own business and just enjoy this great hotel together.
intercontinental has always been great and im very grateful for that. thank you!






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