Intown advertises low weekly rates, but there are hidden costs and it isn't pleasant. No soap is provided & bath towels are thin and the size of most hotel's hand towels. There are no coat hangers or iron, the kitchen is poorly lighted, rental of cooking equipment is extra, beds have only a thin sheet and cover (no blanket); my room was drafty and cold & the heater very noisy. Internet is free if you put $80 deposit on a modem. Wireless did not work, nor did the elevator. The company confronts the visitor with a host of rules and legal documents which the managers enforce like prison wardens: keep blinds closed, don't "loiter" in front of your door, don't back into parking spaces, to name only a few. There was never a smile or friendly inquiry in two weeks. The rules regarding checkout and weekly renewal are designed to separate guests from their deposits. I went to the office for what I thought was a renewal well within the 24 hr rule. The same clerk two days later fined me $45 for late check out and $45 for late renewal (think about it). The security guard threatened to fine me even more if I didn't leave the property immediately. The company complaint line is fully automated, meaning that it is impossible to contact a live, responsible person to report a complaint or resolve a dispute. Stay away from this place!!

When I went to Intown Suites, I choose the cheap plan since I was told 3 nights will be almost the same amount as a weekly plan. I prepaid the rent and the deposit. But what is horrible is they didn't tell me if I change to just one night, they still going to charge me the same price as 7 days! They had a pretty tricky contract to let you sign before you know anything. You could never expect the reception tell you what you will lose before you sign.The most rude thing is when I went to ask if I can check out and pay some compensation to the hotel, not only I was told it is not possible but also I didn't even have a chance check out and get my deposit back. The reception just go for the other customer and leave me without even ask if I want to check out. I have to wait 3 other customer in line again to ask for checking out!!

Besides, only one night sleep , your cloth will get strong smoke even you are no-smoker in this Intown Suites since the quilt and down are all smoky.

I stay in this place on Dec 5th.Even a atlanta local can be treated so badly, how can a outsider be treated honestly?