We stayed here for 2 nights with family. The staff was wonderful, the hotel is clean and the services they offer are excellent. There is everything you need in walking distance.
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We stayed here for 2 nights with family. The staff was wonderful, the hotel is clean and the services they offer are excellent. There is everything you need in walking distance.
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Business serviceThis was a GREAT place to stay. The staff was very nice.
The rooms we had were very clean and had more room than I had expected.Very nice breakfast each AM. I have nothing bad to say about this place. We got the room on Travelocity at a very good rate. If I were to come to atlanta again I would stay here for the regular price.
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Business serviceWe booked on Travelocity. We called the hotel to verify accommodations. Hotel clerk guaranteed adjoining rooms in the hotel and said we would just walk out in the hall to visit 2nd room. We called to tell the hotel we were going to arrive after midnight and discovered that they had given our rooms away. They then placed us in a separate part of the hotel that was more of an extended stay hotel. It was awful! So if you think you are getting a great rate on a true Homewood Suites, think again.
We were in town for a wedding and chose this property for its location and a good experience several years ago. Generally we were very satisfied. The rooms are clean and well appointed. The furniture was old but in good condition. Unfortunately, the mattresses are way past replacement time and uncomfortable. We stayed in Bldg C, one of the exterior corridor buildings. The exercise room is small but the equipment worked well. The complimentary breakfast is slightly above average, but they really need more tables!! Getting here was a challenge coming from the East on I285, as there is no Exit 19 per the hotel's website directions. Get off I285 Westbound at Exit 20, then keep left finally tuning left on US41. Hotel is on right about 1/2 mile.
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Business serviceI spent 8 nights here on a Business trip. Whilst this hotel is `like a home from home' unfortunately I experienced a few more `hiccups' then previous stays. It was nice to see some familar faces of the staff who still remained at the hotel but some of the newer reception staff were a little brusque/curt in their conversations with you. The hotel provides a courtesy shuttle service Mon-Fri from aprox 08.00 till 21.30pm however if you need a pickup/drop off during the rush hour you can wait anything from 15mins to 45mins!! totally unacceptable. This was not the case when I stayed here a year ago so it seems as though service is slipping a little!. A complimentary hot breakfast is still serviced Mon-Sun which is pleasant & complimentary hot meals are served Mon-Thur from 17.00p which continues to be a nice touch. I brought my family along with me on this trip (hubbie & 2 kids) who also enjoyed the complimentary service which was incl within the room rate of $96.00 per night (incl taxes).
The rooms are clean & all rooms have kitchen facilities - 2 ring stove, full fridge (with ice maker), dishwasher, microwave & cooking/eating utensils - great if you prefer to cook in the evenings. The Kingsize beds are huge and v.comfortable with 6 pillows. The house cleaning service is good & thoroughly done with washing facilites provided - soap, shampoo, conditioner, body lotion, sewing kits etc
Overall an average stay but improvements need to be made amongst some staff members in regards to customer service!
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