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Westin Buckhead Atlanta: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 62 reviews
62 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
16
3.0 of 5 stars
9
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 198 hotels in Atlanta
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  • Hotel class: 4 of 5
  • Rooms: 365
Description: Stylish 22-story Hotel situated in Buckhead area, adjacent to the huge Lenox Square Mall (shopping center). This description is based on information provided by the hotel.
Address:
3391 Peachtree Rd NE
Atlanta, GA 30326
Check Rates: $321 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Westin Buckhead Atlanta

( 1-5 of 62 )
“Comfortable hotel, convenient location”

Westin Buckhead Atlanta

Feb 28, 2008
1/1 found this review helpful

Stayed recently for 3 days. Hotel is conveniently located next door to Lenox shopping centre. The MARTA station is also only minutes away offering access to the rest of Atlanta. By cab it is a $38 (plus tip) fixed fare from the airport.

Room was very comfotable and cable TV offered a lot of choice. The gym on the 6th floor was small but well equipped. Dont plan on swimming laps of the pool as it is only about 10metres long.

There is only one restatuarant and bar in the hotel but that is not too much of an issue as there are plenty of alternative eating options close by.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — size of pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alena&Steve's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: August 04, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $321 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Hotel, Good Location, Helpful Staff”

Westin Buckhead Atlanta

5 of 5 stars
Overland Park,KS
Feb 14, 2008

Hotel is on Peachtree and is a 5 minute walk from the Marta Station. You can take the Marta to and from the airport without changing trains. many fine restaurants in the area. Hotel is clean and quiet. Rooms are nice. A very good choice in the area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillF's Summary
Date of Stay: February 2008
Member since: March 08, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $321 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“GOOD STAY”

Westin Buckhead Atlanta

4 of 5 stars
New York
Jan 28, 2008

Good functional, well-serviced hotel. Staff very attentive. Across the street from the Lenox Hill Mall, nice for shopping and other conveniences.

  • This TripAdvisor Member:
    • Liked — Location and Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kareny13's Summary
Date of Stay: January 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 03, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $321 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Bringing in the New Year”

Westin Buckhead Atlanta

Jan 9, 2008

Me and my boyfriend stayed her on New Years Eve. The hotel was excellent. I have stayed at other Westin in CA and NY and they were all excellent stays. We booked the hotel thru a employee so the cost was mininmal. There were parties going on downstairs but we had other plans at the Sheraton. My boyfriend ordered chocolate covered strawberries and champagne but the hotel failed to deliver the champagne and our billed was comped for the error. Most hotels do provide toiletries no big deal. Stocked refrigerator no big deal. If you have a problem with those things bring your own. Dont most upscale hotels have stocked fridges for a unreasonable cost. Dont you use it like Im sure most folks do not.

Yes, the hotel is in centered in a great location to major shopping malls, restaurants and other hotels.

You only live once. Live it up when you can.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendr390's Summary
Date of Stay: December 2007
Member since: June 20, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $321 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nothing special.”

Westin Buckhead Atlanta

3 of 5 stars
Columbus, GA
Jan 1, 2008
2/3 found this review helpful

The hotel is in an excellent location almost on the parking lot of the Lenox Square mall and about two blocks from Phipps. You are only two blocks from the Lenox Buckhead Marta station. The Palm is in the hotel, Morton's is in the next building, Bones is probably a 10 minute walk and Maggiano's is across the street. The Hyatt, Intercontinental, Embassy Suites, Doubletree, JW Marriott and Ritz are all a few blocks from this hotel. This is a quiet peaceful relaxing environment, similar to the Grand Hyatt but less stuffy, and if you want more show, the Intercontinental would be a better choice.

The hotel chain developed a program called Breathe Westin and even tradmarked the name. On the room TV info channel they describe this as something that took much research and a long time to develop. I had to laugh as all it is, is that they made the hotel totally non smoking. I could have saved them some research money as it is intuitive this was a long overdue move. I have the applaud this decision 100%, but it is only a marketing ploy and has a toothless and blind enforcement plan. The first room I was given had been smoked in, and knowing smokers, probably many other rooms had been smoked in too. I must say though, it was a pleasure to be in a nonsmoking hotel.

I was told conflicting information on upgrades for gold members at this facility. The front desk refused to upgrade my room to the concierge level saying they do not participate in this. They also wanted to charge me $50 a day for access to this level. I chose this hotel based on this access and it was upsetting to have to argue with the front desk on arrival. I was pretty turned off by this welcome and wanted to go to another hotel, but without computer access and the late time, I was stuck here.

Parking is $17 (tax included, in and out) a day for self parking and $24 for Valet. Internet usage at the hotel is also costly. Local calls are $1.50 a call. In room dining is about 20% less than eating at the palm, but then they charge service fees that bring you back up to the cost of dining at the restaurant.

The saving grace of the hotel is their concierge Bonn who did an exceptional job making us comfortable here. The concierge level had a nice breakfast with eggs and meat as well as bagels and lox and an assortment of fruits. There was a refrigerator that was always stocked with complimentary sodas and juice. In the evening they have beer and wine and a small selection of good quality liquor. The evening appetizers were also of good quality. At around 9 PM they put out desserts that were very good. The facilities here were complimentary, and there was no begging jar. We however left a gratuity for excellent attention and service by Bonn.

The pool was small and over-chlorinated. There was no hot tub, but they had a sauna and steam room that were co-ed. They had many good quality aerobics machines and runners as well as a yoga room.

The room was of average size and on the 20th level the fixtures were Kohler, and nothing special. There was a large supply of soaps, lotions, and mouthwash. There were two terrycloth robes. Instead of a refrigerator, they had a stocked automated minibar that was set up so you could not use it as a refrigerator if you wanted. My personal taste was that the covers on the bed were too hot and I'm allergic to the down pillows. After several requests, they never managed to bring foam pillows. I also had a hard time getting more than three towels a day in the room. Towels on our level were a bit low quality and coarse. For three nights, the closest we got to turn down service was one night a maid came by and handed us some chocolate. The bathroom had a phone and an adjustble speaker for the room TV, a large flat pannel. TV selections were very good. The room air controls and temp in our room was fine. The rooms were very quiet and we were not bothered by out or inside noise. There is plenty of closet room and an in room iron.

Expect an extra 20% or more in taxes on your bill in Atlanta.

They provided a crib for the baby at no charge, but it had no blankets. It fit behind the desk and did not take up a great amount of room.

This is a great location for shopping and easy access to the subway makes it perfect even if you are going to other areas in Atlanta. If it is raining and you are going to the Aquarium, I'd recommend a taxi or taking your own car.

  • This TripAdvisor Member:
    • Liked — Non Smoking facility, location.
    • Disliked — Front desk staff, confliciting upgrade policies, expensive parking.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stompper's Summary
Date of Stay: January 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $321 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Westin Buckhead Atlanta

( 1-5 of 62 )
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Westin Buckhead Atlanta Address

3391 Peachtree Rd NE, Atlanta, GA 30326