The hotel was fine, we had a good stay, until we discovered that someone stole my fiancee's ipod and digital camera from our room. The staff had her fill out some forms, but to date we still haven't heard from them.

Hopefully we'll hear something eventually, but they've given us no clear idea of what the process or timeline is to being compensated for this or whether they were putting any effort into finding the person responsible and ensuring that future guests aren't victims of the same crime.

Most unsettling was that her camera wasn't out in the open, it was deep in the bottom of her handbag behind our luggage.

We stayed for four nights at the Marriott downtown while my hubby attended at huge conference at the GWCC. The place was completely booked, but you couldnt tell it by the service. We used the pool several times. The only thing missing is a hot tub. We did not eat at any of their restaurants or have room service, so I dont know anything about those. The rooms were super clean, well decorated, and the beds were extremely comfortable. Every employee we encountered was great. Every time we came off the elevator, the desk attendant greeted us and asked if we needed anything. Internet access was extra, though. Which I thought was a little crappy for a business hotel. They had ice cream and punch set up two nights in the lobby. The valet guys were so nice, as well as the man who brought our luggage up. We would def. stay here again if needed to be downtown. I did not feel comfortable walking to and from this hotel, but that has nothing to do with Marriott, it has everything to do with aggressive panhandlers in downtown. We encountered it everywhere in downtown that we went, not just around our hotel.

This was not only the most horrible Marriot experience but also by far the worse hotel experience I've ever had! The hotel is in need of renovation since dirty carpeting and a horrible odor in the hall and rooms are first impressions. Only one out of three elevators worked causing long lines and irate customers. As a Marriott member, I was upgraded to a suite however my toilet overflowed three times (with maintenance calls for each incident) before getting repaired. Major repairs were being completed one night with open buckets of acetone with fumes and no ventilation in the lobby causing a very unhealthy and unpleasant night. Without getting into further detail, additional negative circumstances occurred resulting in a very terrible stay. There are many other choices in the area, this traveler recommends seeking out alternative choices.

the hotel was great. the room was great. the food was great. the service was great. the pool was great . you are right downtown to all the attractions. i would stay here again.