I have not written a TripAdvisor review before, but feel compelled to note a particularly professional and classy gesture on behalf of the Four Seasons Atlanta management during a weekend stay in November 2007.
My wife and I stayed at the Four Seasons for a weekend while in town for a friend's wedding. On Saturday night, at approximately 3 a.m., we were awakened by a loud knocking at our door. Unfortunately, it turned out that a very drunk man in his mid-20s mistook the Four Seasons for the Marriott (in his defense, he wasn't off by much...the Marriott is right down the street), and would not quit knocking on the door and asking to be let in, as he was convinced that his friends were in our room. We eventually had to call security, who escorted him out of the hotel. The whole ordeal lasted about 10-15 minutes.
The next morning, as we got ready to leave for the airport, I noticed a note from the hotel management that had been left under our door. The hotel, without being requested, removed the entire charge of our room for Saturday night due to the disturbance. While one could argue that the hotel bears responsibility for allowing something like that to happen, I was still impressed that the Four Seasons comped our entire night - I can think of plently of hotels that would not have made a similar gesture.
In total, I found the hotel to be of a high quality with a professional staff. Comparable to other "downtown" Four Seasons hotels that I have frequented. Would recommend.






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