We stayed here for the weekend and it was nothing like I expected a 5 star hotel to be. We were not impressed at all!

The rooms were ok, the beds were very comfortable.

The bar in the lobby was fun, they had a very friendly guy playing the piano which we liked.

We ordered room service one evening and it took them over an hour to bring up one order of chicken fingers!! We called after an hour to see what the hold up was and then they told us they were on the way up and then 20 minutes later they arrive! (I think they forgot our order orginally and then rushed it when we called to check on it)

***My biggest and the most disgusting thing I noticed about the hotel was the saltwater pool.

My sister & I went down to the pool to take a morning swim.... we get into the water, We walk toward the pool light and then start to notice all this hair, dirt & debris floating around in the pool. We both got grossed out and started walking toward the pool stairs to exit the pool on the way noticing more and more hair & dirt and stuff floating in the pool and then we see a bandaid!!!. DISGUSTING!!!!!!!! For a 5 star hotel you would AT LEAST expect the have a clean pool to swim in! We hurried back to our room so we could get a shower.

Everything else was nice just don't go into the pool!!!!!!!!

Stayed there for one night : nothing special about it. The decor and amenities are basic, service avereag. As usual, they tell you at check-in :"we would like to offer you an upgrade to a deluxe guestroom", then hit you with the rest of their pre-recorded sentence after you nodded and thought they were offering you this upgrade "for an extra charge of..." Definitely not classy. Since then, I tried to avoid this chain where all rooms look alike wherever you are on this earth. Would never return.

Spotlessly clean, lovely service, great beds, great view. Nice saltwater pool, well thought out spa, decent bar scene. A+ overall. Lacks a bit of character, but who cares when the trade off is great service and real comfort. Close to everything and brand spanking new. Ask for high floor, city view. Excellent prices compared to other Four Seasons.

We live in the Atlanta area but had several events in town to attend and decided to splurge on a night at FS. It was well worth it. My husband brought a cigar and they instantly upgraded us to a terrace room with no extra charge. So he could enjoy his cigar without having to leave the room. We paid for the B&B package and had breakfast in our room the following morning. The hotel gives you a choice of papers in the morning so it was nice to have breakfast and the paper delievered to our front door. The service was great everyone we encountered was accomdating and pleasant. We have another event to attend around Christmas time and we will be staying at the FS.