Just came back from a 4 day trip to New Orleans, the hotel has an excellent location on a quiet St. just 1 block to Bourbon St., there is a pharmacy and a grocery store next to it. as well as great restaurants Mr. B's, Brennans, ACME oyster house ect. ect. The rooms are small but nicely decorated , clean and with a extra comfy beds.

The bed took up most of the room, but it was huge and comfortable! The room looked out over the buildings in the area, which generally speaking, is not the high point of the French Quarter, it's what's inside! The bathrooms were immaculate and marble, good water pressure.
Did not have much interaction with the staff, but I requested turndown service and it was provided immediately. I went back to my room about 5 minutes after making the call and she was already there! Was not ever bothered in the mornings by housekeeping, even on late ones.
Last point - PERFECT location. Very close to everything delicious and good in the French Quarter.

Old hotel that has been redone. Rooms and bathrooms were smallish but comfortable. Service was very friendly and helpful. Doormen were great! Pool on roof was enjoyable, Room keys didn't work majority of the time (went through 7 of them in 5 days). Missed room service one day but we were in and out repeatedly so it was understandable. Meals were pricey but food was excellent.
In the middle of French Quarter and shops, restaurants and clubs. One block from Canal St and trolley, walking distance to riverfront with Aquarium, casinos, etc. Short cab ride to French Market area. Would certainly stay there again.

The hotel is fabulous the spa...not so much.

Booked pedicure online and still had to call to make appointment. Most expensive overrated service. Unorganized front desk and had better service and better polish at neighborhood asian salons. Also, price on spa website is incorrect or I was overcharged.