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Bienville House: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 129 reviews
129 Reviews
5.0 of 5 stars
44
4.0 of 5 stars
48
3.0 of 5 stars
8
2.0 of 5 stars
15
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#43 of 154 hotels in New Orleans
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 83
Description: Intimate French Quarter Hotel housed in building dating from 1856. Some rooms have breathtaking views of the Mississippi River. This description is based on information provided by the hotel.
Address:
320 Decatur Street
New Orleans, LA 70130
Check Rates: $211 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Bienville House

( 12-16 of 129 )
“Guest Service?!”

Bienville House

May 26, 2008
1/1 found this review helpful

Guest service is possibly the most important aspect of a hotel stay, in my opinion. To say that the Bienville House needs work in this area is an understatement. I don't remember any time in my life where I was so offended by a guest service representative than when I was in contact with this hotel. They refused to help me in any form, and when I talked to management, I got the same kind of treatment. I love New Orleans. I will never, ever stay at the Bienville House, nor will I ever recommend it to friends.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaBeaverhausen's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 26, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Bienville!!”

Bienville House

May 25, 2008
1/1 found this review helpful

My husband and i stayed at the Bienville house for 3 nights for our wedding anniversary. This hotel is awesome! We had to park at the sister hotel which was only a block or 2 away, but we parked the car and never needed. This hotel is close to everything. You can walk to bourbon st, french market, jackson square, the river is across the street. The location is perfect. The hotel is beautiful, the staff was super nice. We met the "plant lady" while she cared for the balcony plants and she was so nice, and gave insight to the city. The pool is small, but we never used it. But the courtyard and pool setting is beautiful. We will DEFINATELY stay here again.

  • This TripAdvisor Member:
    • Liked — location and beautiful rooms
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blissbandits's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: May 25, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great location”

Bienville House

May 11, 2008
1/1 found this review helpful

This hotel is in a great location - close to everything. Check out the record store just down the street and also the little candy shop, along with the very short walk to the French Quarter. Since we were headed out to the jazz fest, we reserved a spot on the Grayline bus and bought our ticket through them as well. The Grayline pickup is right down the street where the paddle wheel boats leave and they drive you directly into the jazz fest and back. It was easy.

Our room was very spacious and beautiful. The main room had a sofa bed, round table and large TV. The bedroom had a large bed, armoire with TV and attached bathroom. The thermostat only worked for the room with the sofa bed and so the bedroom was constantly at an icy temperature. Also, the first night they did not have any bedding for the sofa bed and couldn't find a blanket for it.

You need to pay for internet service.

Breakfast on the first morning was skimpy because they did not replenish, even 1/2 hour before they said that things were closing down. The person who was helping there was nice, though.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — level of breakfast service based upon price of room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alovestravel's Summary
Date of Stay: April 2008
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Bienville House”

Bienville House

Apr 25, 2008
2/2 found this review helpful

My husband and I just spent 3 wonderful nights in NOLA at the Bienville House on Decatuer Street. The hotel itself was very elegant. Location of the hotel was perfect, close to Cafe Du Monde and Jackson Sq. Close enough but away from the noise of Bourbon Street. Great for shopping, dining, and meandering the city. Also nearby to the River and riverside shopping, canal street shops. Harrahs Casino a few blocks away too. Also easy location to catch streetcar. The room we had was a standard with king bed, bedding was high quality and down pillows were included. For a standard room, it was huge! I would suggest the courtyard side of the hotel though, as there can be some noise from Decatuer Street, although we slept fine (compliments of good wine and/or a few drinks on Bourbon St!). Only downside was no fridge in room, but there was a 4 cup coffee maker.The bathroom was nice and very clean. Great amenties- very "boutique", bathrobes, high quality soap, shampoo, cond, & lotion. There was a light continental breakfast, bagels, fruit, muffins, juice and coffee. The courtyard was quaint, with a lovely pool, perfect to cool off after a hot day in New Orleans!

  • This TripAdvisor Member:
    • Liked — Location, size of room, on site garage parking
    • Disliked — No fridge in room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jme1beachbum's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel, Great Location, Great City”

Bienville House

5 of 5 stars
Mauldin, SC
Apr 12, 2008
1/1 found this review helpful

This is a lovely hotel in a great location. We absolutely fell in love with New Orleans and can't wait to go back. We'll definitely stay in Bienville House again.

  • This TripAdvisor Member:
    • Liked — Comfortable bed, comfortable room, nice toiletries, helpful staff fantastic location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMauney's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 50-64
Member since: June 13, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Bienville House

( 12-16 of 129 )
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Bienville House Address

320 Decatur Street, New Orleans, LA 70130