The forty of us on the tour really enjoyed staying at the HIE in Nashville earlier in the holiday as the rooms, decor was a really high standard. How disappointed were we all! For starters, about a third of us had rooms overlooking other room windows. One couple had a window which was overlooking the internal hallway. No window to the outside. The bedrooms were generally quite grubby by their descriptions and the ones I went in. My room had large stains around the desk area. One of them was bright red. I presume the stain was lipstick, but as the level of lighting was poor, it was difficult to determine what it was.

Another grumble some shared was the size of the bathrooms. One had to sit on the toilet in order to shut the door. My room had a bathroom suitable for disabled guests. But the room was not disabled friendly, as in order to go from the bathroom to the bed area, you had to climb a couple of steps. At least there were handrails. But, I can imagine there have been guests forgetting the steps and doing some injury. Back to the bathrooms, there was no where to store your towels during the night. I used one of the disabled rails.

At least three couples did not get coffee etc and did ask for it before they went out for the evening. When they returned, their requests were still not been actioned. Also with wake up calls were either not actioned or done 10 mins late! So if you need to be woken up at a certain time, either bring an alarm clock or use the alarm on your mobile.

The only good thing was the location and the breakfast.

Well unlike the last reviewer that has an issue with thrifty travellers, which by staying here I guess that what it makes me and my wife the hotle in all was not bad just average. The late check-in.was a little ridiculous, since most people arrive usually much earlier as my wife and i did. The front desk staff did little to help the process either, in fact one even was rude when at 3pm we asked a room might be ready. We did finally get a room around 4:30pm. The room was nice and from past reviews most talked about the hotel needing a face lift and from what we could see they were working on that. The pool was not much bigger then a bathtub. I guess you dont go to NOLA to go swimming. As far as closiness to the french Quarter you are 3 blocks from Burbon street. 5 blocks from Harrahs and River walk 4 blocks from shopping and dinning which are all the things people go to NOLA for, besides the atmosphere.

The hotel with its late 4:00 pm check-in was not ready when I tried to check in at 5:00 pm. When I asked what time the room would be ready, they could not even tell me. I noticed I wasn't the only one who was told to come back at later time.
Unless you are a college-age adult, avoid this hotel as it attracks drunken Bourbon Street revelers and other thrifty travelers.

Stayed there for a conference. The hotel is 2 blocks from the French Quarter (Bourbon Street) and Canal Street, a relatively easy walk. There is a Walgreens and soon-to-be CVS located within short walking distance, so any needed supplies are easy to get. The businesses on the street are being renovated so daytime noise and construction were somewhat loud, but we were up early so it didn't bother us. Right next door is a little bar (Dominics) that sells hard-core hurricanes or margaritas for only $7! One of these drinks will knock you on your butt, which is much cheaper than some of the watered-down versions in the French Quarter. As for the Hotel itself, when we arrived, the front doorman was very friendly! We didn't have a car, but valet parking was cheaper than other hotels we saw. Definitely use him as an excellent source for info if you want to take any tours, he appears to know which ones are the best. The front desk staff was somewhat friendly. We arrived at 3pm for a 4pm check-in and had to wait 30 minutes while the rooms were being prepared. The hotel is being renovated so some daytime noise was expected. Our room was clean and quite, and the staff was quick to bring up additional towels and glasses, when asked. One unfortunate incident we had was the key-card lock on our door malfunctioned one day. After getting 2 new sets of cards that didn't work, maintenance came up and tried to repair the mechanism. He spent over an hour working on it (we didn't dare leave the room) and finally replaced the whole lock. We thought it was fixed (we tried it when we left the room) but when we returned later that night, the cards didn't work again (haunted room?) We insisted that we be moved to another room and the front desk agreed, except we were moved DOWN 2 floors (from 4 to 2) and our window view went from the street to a closed in roof area. They gave us a simple basket of local sodas and chips as a gift for the trouble. There were a number of stains on the carpet in the room, but the bed and bath were clean and the door key worked. The HOT breakfast was simple, warm cheese omelets (the cheese wasn't melted), very greasy, non-crisp bacon, sausage, biscuits and white gravy, good hot cinnamon rolls, cold cereal and yogurt. There was also the standard bulk dispensed apple, orange, and cranberry juices. On the weekends, they also have undercooked scrambled eggs. Overall it was an ok stay, what we expected from a Holiday Inn Express, but the location and price were a good combination. We'd stay there again, if we went back to NOLA.