this property is well above average. the staff are extremely helpfull. The location is very convenient. The restaurant is very good. The property is smaller than the other local major chains and affords more personal attention to your stay.
Although the rooms are smaller, this property and its staff make up for the shortcome.

As soon as we pulled up to the hotel we were impressed. Everyone at this hotel was very helpful and polite. They would go out of their way to make sure we were comfortable and had everything we needed for our stay. At one point we needed towels so we called and got them in less than 5 minutes followed by a call to make sure we received them. Room service was great came quickly and was awesome! It was so close to the french quarter and everything else you would want to do in New Orleans but still far enough that you could not hear absolutely any noise the hotel was actually really quiet all day everyday. We drove from Houston so we did the hotel valet and never had to use our car at all because we were able to walk everywhere we needed to go. Valet was pricey at 28 a day but that's average for every hotel in the area included in and out privilages 24/7. Loved it and plan to return!

Paid close to $300 for this over-rated Marriot property.
Asked the front desk for a quiet room AWAY from noise, i.e. elevators, ice machines, vending, etc. Room given was 2 doors down from the ice, etc. Bed pillows smelled like an unwashed old man. Luxury towels included 2, only TWO, worn-out ,frayed, tiny bath towels. One expects more when requesting a concierge room--which wasn't initially given, and had to be asked for, even though the room rate indicated the upgraded room. This room was very noisy--the hotel room doors slammed constantly and the traffic continued all night with the horns beeping, loud stereos, etc. Yes, this is New Orleans, but some people like to sleep a few hours a night. Coffee machine could not be readily accessed to pour water into it unless you had the small hands of a 5 year old. A very poor design.
The only respite from the air of decay permeating New Orleans was the lobby of this hotel. How does a city expect more tourists if this is the price and condition of the so-called "luxury" hotel?

This property is gorgeous! Newly renovated and with a lot of old world charm. Our room - a standard double - was spacious with lovely large windows and cathedral ceilings. The bathroom was huge and spotless. Just a joy to stay in all around. Loved the lobby decor and music also. Coffee bar in the lobby is conveniently situated and staffed with very helpful folks. That goes for the whole place, actually. Had nothing but good experiences with all of the employees there. Hotel restaurant is serviceable, but with so much great food nearby, don't waste your time. Excellently situated to the French Quarter - right off Carondelet, which becomes Bourbon Street if you walk one block across Canal - but far enough away to be quiet and private. I can't recommend this place highly enough!! I had a wonderful stay here and I will definitely be back.