It was the weekend before Mardi Gras, and my husband, baby boy and I pulled up to the front of the hotel late at night after a long road trip. As a former resident of New Orleans, I knew to ask the person who made the reservation whether or not there would be parking, and she assured me repeatedly that yes, there would be parking even though it was during Mardi Gras. But when we arrived, the valet people told us the garage was full and we were on our own. Of course there was no parking anywhere in the city, nearby hotels had reserved spaces for guests-only (as ours should have) and there was zero off-street parking for miles. Not only was there no place at all to put our car, when I went inside, the front desk worker started telling me about her own problems, that she had to park illegally and would probably get a ticket, and that I should know this during Mardi Gras. Finally, after hours sitting in front of the hotel, parked in the middle of the street with nowhere to go, the parking manager said he would make an exception for us and "stacked" us behind another car in the garage. He was wonderful--but I can't say the same about other staff members. I sent a formal complaint to the CEO of HIlton, and it was sent down the chain. The result--the manager of this property called me and told me that they sent letters to the guests in advance telling them there may not be spaces available. I NEVER received a letter. And while she said the staff members have been told not to complain about personal problems to guests, after I hung up, I still had a bad feeling about the property. I will say the rooms were clean, and we slept well (with the exception of an evacuation due to the fire alarm pulled by one of the guests at 2:00AM one morning.) Again, I understand that during Mardi Gras there are severe parking problems in the entire City of New Orleans, but the Hilton Garden Inn should not have guaranteed me a spot.

I stayed at the Garden Inn while attending a conference at the Convention Center in New Orleans. For this purpose, the location of the hotel is excellent - maybe a 3 minute walk to the convention center. You can also walk from here to the French Quarter, though that will take you 15 minutes or more.

Other than the convention center, this part of town is pretty quiet...it's mostly other hotels in the neighborhood. There are several restaurants within a few blocks.

Our room was in nice shape - everything was very clean and well-maintained. One big plus is that the rooms have a refrigerator and microwave -- nice for keeping those tasty New Orleans leftovers. The hotel also has free wireless internet.

The breakfast in the lobby is a little overpriced, but that's to be expected with a hotel like this. There is a "market" in the lobby that sells snacks, drinks, etc. The staff at the front desk were always very kind and helpful.

It isn't a luxurious hotel by any means, but it's a great place to stay near the convention center, and I would recommend it.

This is a good hotel in a good location in new orleans. It is about a 15 minute walk to the french quarter and is only about 5 minutes from the casino. Only stayed in hotel did not eat there so can't comment on that. Room was very big, bed comfortable, room and bathroom were spotless. Coffee making facilities and microwave provided in room.

Good place to stay.

I was in New Orleans for business and the Garden Inn was a very convenient place to stay, located in the central business district. Parking was easy and I could walk to all my appointments. At the end of the day, I was able to walk to the French Quarter in under ten minutes. The rooms are large and well maintained, with wireless internet available. There is also an exercise facility and business center. A breakfast of eggs, sausages, biscuit, fruit and coffee was quite good and very inexpensive. The daily room rate was less than $100.