We stayed for three nights at this hotel. The room was small by US standards and although clean the bottom of the bath looked grubby. There was manypeople staying for a convention and the we were worken by people shoulting each night between 2 and 4 am. People were playing ball in the corriders although when told about this security did go and speak to the people concerned. We found the staff polite and helpful. The adjoining Plaza hotel seemed much better. Thee room was very dark and looked over the back of other buildings. We would not stay there again.

We stay in New Orleans regularly for business and pleasure, so we are familiar with many of the hotels in the city. We stayed at the Alexa in the fall of last year for our first and last time.

The staff was extremely unpleasant and rude. They seemed very put out to even speak to use upon check in. Even the bellhop was sullen and silent.

Our room was small, dark, and cheaply furnished and decorated with broken handles, chipped floor tiles, peeling wallpaper, etc.

We were unable to purchase movies or games via television due to some problem with their system, which was disappointing for our children, since it was rainy and we had promised them some games.

The Alexa shares a lobby with another hotel and you have to meander through very narrow hallways and it is dark and creepy. I do not recommend this hotel to families, or anyone for that matter. There are many other fine hotels that are similarly priced and much more comfortable.

We stayed for Mardi Gras at the Alexa. The room was large and clean, but it was one of the darkest rooms I ever stayed at, as it faced a small second floor courtyard and neighboring room windows. The desk staff was very pleasant and the cleaning staff were efficient, but did not seem to want to clean the room unless they had to. Twice, the cleaning woman asked us if we just wanted towels or was cleaning required. I know it was Mardi Gras and they wanted to party, but we were paying the average of $275 a day for this place, and at least wanted the beds made. On the second night of our stay, we had a couple next door who came in at 5 AM, made very noisy love, threw a party for several people who slammed the door with every entrance, then had a big screaming fight. The walls are thin, so it all sounded like they were in our room. I just got up and tried to read through it. A few hours later, security, to their credit, did come and they were asked to leave the hotel. The location is excellent. Several of the really good restaurants are doors away. A big deli, though sort of honky tonk in atmosphere, is just next door. If the room had had a little light and air, it would have been just great.

Everything about the Alexa is first class- the location, renovation, furnishings, desk staff, housecleaning, etc, etc. The French Quarter location on Royal Street is convenient to everything. Shared amenities with Astor is a big plus. You won't go wrong staying at the Alexa.