We stayed at this hotel after a cruise. We have 3 kids ages 10, 11 and 14. Our room was large and was able to fit an extra cot without diffeculty. The bed were very comfortable and the room was clean. The am staff, was very helpful, one of the lady desk clerks mapped us out a great walking route thru the french quater down to cafe du monde to walk with our kids. Breakfast was good with several choices. Excellent location 2 blocks to the french quarter, but none of the noise. Would definitely stay there again.

The Hampton Inn Downtown New Orleans is an average urban Hampton Inn location. I don't mind staying there and could recommend it as a second level choice when other hotels are unavailable or two expensive.

The rooms are nice but a bit on the small side. However they are of decent quality and the staff works hard even in the face of Mardi Gras madness.

The location is good since the hotel is two blocks west of Canal Street and the French Quarter. So attractions are a quick walk, but you're not right in the heart of the madness.

The reservations team was very gracious in helping me book for the Georgia Sugar Bowl game.

Parking/Valet was very courteous.

When we were checking in, our room was "not available" ? but the guy at the desk were really nice at helping check our baggage and giving directions/restaurant suggestions.

Maids did not service our room well, did not understand what I was saying and their manager seemed to be very upset with us still being in the room the next night (even though we had requested a late check-out timing)

The night auditor was also very helpful when we ran into a problem the first night there with maid service.

The girl who checked us out was very nice in calling us our cars.

Okay, here's the scoop: Yes, the rooms are small, yes, the rooms (many of them) not only have no view, but actually overlook a brick wall(this is NOT charming, as it would be in say, New York, or perhaps London - it is dark and annoying). However, to balance that out, the staff is very interested in doing what they can for you, and even more interesting (and appealing) is that they don't get defensive or bristle when doing so.
As another reviewer said, if you can score a corner room, you will have more space - as the standard rooms are diminutive by any definition.
Again, on the bright side, while not actually IN the French Quarter, the hotel is one block west of Canal, and Carondelet St. (the street the hotel is on) turns into Bourbon St after crossing Canal ... so can't get much closer. There is a Walgreen's two blocks away, and The Riverwalk Mall is only about six blocks ...near Harrah's casino.
Cloud: Valet parking costs nearly $27 a night. Silver lining: The valet is friendly, helpful and seems to be expedient.
The only other thing that might affect our decision to return (and this is not the fault of the hotel) is that the sidewalks are closed on alternating sides so that you MUST cross the street in the middle of the block to walk down to the French Quarter. In other words, as you turn right out of the hotel, the sidewalk is closed on the right hand side, so you walk on the left hand side, then a block down, it is closed on the left, so you must again cross mid-block to walk on the right. We had a toddler in a stroller with us, and that made getting to and from a bit of a challenge (there are street car tracks down the middle of the street - making a stroller a bit cumbersome).