This is an upscale Marriott and I will definitely stay here again. Right on Canal St. across from the French Quarter so very convenient to the streetcar lines and walking distance to all the hot spots. The beds were extremely comfy and the room was clean and fresh. I had 2 friends with me and we had a room with 2 double beds. The staff was sooooooo great and handled all our requests promptly. The elevator is lightning fast so you get in and out in a snap. No problems at all. I would recommend this hotel to adults on business or pleasure.

Torrey
North Carolina

Very welcoming and helpful staff, but the room I stayed was getting old and was not clean.

Arrived to the JW Marriott via limo and checked in promptly. Room was average and bathroom was slightly small. There is a small pool and great fitness center that offers complimentary bottled water, which is great. Did not eat in the restaurant and it never really seemed to busy. Concierge was very helpful with maps and dining sugestions. The location of the hotel is great and eaily within 5 blocks of the french quarter. It is two sepearte entrances with one on Canal street and another on a less congested street. No noise issues from the street. However, the room walls are very thin and you can certainly hear other guest room doors closing down the hall. Did not receive turndown service the first night and had to call for it the second night, even though it states it is done to every room nightly. Overall it was a great stay and i would return.

At the last minute (like the day before traveling) I gave in to the urge to go to Jazz Fest, and while booking plane tickets, Expedia offered up the JW Marriott as a hotel option. Knowing that rooms would be in short supply, I grabbed it and got a decent deal.

I'd stayed at this hotel in the 90s when it was a Le Meridien, which had a more austere, subtle elegance. It has since been tarted up with the Marriott signature colors -- which are not bad, per se, but result in a sameness among Marriott properties. But standardization is not all bad, expecially when it comes to the supremely comfortable Marriott bedding.

The room in general was comfortable, well-furnished, and of decent size. The bathroom was, however, too small for me and my husband to use at the same time, which made getting ready a challenge. (I understand some rooms have larger bathrooms, or separate vanities, but we didn't have that.). Our room didn't have a view, but we didn't spend much time there anyway. All-in-all, we got an above-average business class hotel.

We took advantage of the concierge to buy bus tickets to Jazz Fest. And we ate dinner one night at Shula's, in the hotel lobby. While we typically prefer to eat local, after a long day in the heat and mud at Jazz Fest, we didn't feel much like going out for dinner and waiting a long time for a table -- Shula's was convenient, seated us right away without a reservation, and served up a steak that was a cut above the typical offerings at high-end steakhouses.