After reading some of these reviews, I was expecting to find a horrible, run down, dirty motel. I was pleasantly surprised. I didn't see any evidence of the homeless or the drug rehab. The rooms were clean, breakfast decent, the staff was helpful. Even on a busy weekend morning with one elevator, we never waited all that long. It was a short easy ride to the inner harbor.The only downside was the location of the pool.
Maybe some people are just very sheltered and don't get out much from Anytown, USA. If I was planning to spend a lot of time in the hotel, I might have booked an up scale place in the harbor. But as a place to sleep after a long day of sightseeing and activities, it was perfect.

Hotel is next to a drug rehab halfway house with a Section 8 apartment complex behind it. Need I say more?
Once was a Susse Chalet hotel, part of a chain of very well-managed hotels. Not any more.

I would not say it was the worst hotel that I ever stayed at but it was definitely not the best. I agree with the one reviewer, it was not a great neigborhood, but better then inner Baltimore itself. Baltimore is a scary scary place. Make sure you have good directions when traveling around. The hotel was okay. The toilet in our room was broken the second we got there. There was a leak from the room above us so the bathroom ceiling was damaged. The tubs were slippery providing no skid resistance, which is very dangerous to children as well as adults. The light in the bathroom was minimal and the shower curtain blocked it out completely making the shower seem dark and claustrophobic. The towels were threadbare.

The pool is away from the hotel and is very small. It goes from three foot to six foot and its really not long enough to make that transition smoothly. It is however in a gated area.

The staff was courteous and efficient. I was glad though that we were only there for a one night stay. Avoid this place is possible.

I travel all over and stay in Fairfield Inn's 99% of the time. Breakfast was great! Room was clean! Staff was awesome! This hotel has by far the best and most compassionate staff I have ever encountered. Just outside of Baltimore, it was close enough for convenience yet far enough to avoid the city chaos. I would recommend this hotel to anyone.