I just attended a company conference at this hotel. Pulling up to the entrance was greeted quickly and courteously. In no time I was at the registration desk, also quick and courteous, and set up with key, etc. My room was waterview on the 20th floor. In order to get there you must be prepared to insert your room key into the elevator panel before pushing your floor number. Can be a pain if your travelling alone with your arms full. More on this safety feature later. Room was clean and spacious, view toward river, awesome...try and get it! Furniture nothing I haven't seen before in Marriot, bathroom was spotless and shiny. One pet peeve--- being 6'2" tall, the shower head shot at my neck (I don't like that). Also, after taking my 1st shower after arriving, I, and no one I spoke to had hot water for the rest of our 3 day visit. Not cool...um, so to speak. Bed was comfortable, lots of great pillows. Frig, but no microwave. Come to think of it, I don't remember one of those rip-off bar frig's being there. Heat worked well, quiet, although very dry. Nothing you can really do about that. We didn't have much time to tour, we checked out Independence Park and Liberty Bell which was close by. Hotel food was OK. Bar was good, friendly people, prices not outrageous. If you plan to have a convention here, make sure to ask for waitstaff to offer finger food and/or tables and chairs for guests. Our cocktail reception had some chafing dishes and carving stations and no tables and chairs. Only a sparse amount of tiny pub-like round tables to set drinks on. Kinda hard to eat with a fork and knofe and hold a drink at the same time.
Finally, some of us had a problem with the elevator card swipe security system at check-out. The electronic key stopped working after 12noon for some on the elevator and/or their rooms. You had to go to the front desk to re-activate. Checkout and valet, again, very smooth and courteous.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Business meeting / Event