The hotel has many issues. The 1st room were were given smelled like cigarette smoke and they were able to send us to another room. This room was about 100 sq. ft smaller. Due to fire code the hotel does not provide roll away beds. This was never disclosed to us during booking. The bed issue is a problem with preteen children being forced to sleep in the same bed. The valet parking was terrible - long waits and when my car was returned during check out the passengers side window was cracked from an attempted break-in. The hotel did take parking off the bill, however their parking service ( Town Park LTD) claims no responsibility ...WHAT !!!! This will now cost us another $275.
The pool is small and in the basement. The pool was seriously over chlorinated and generally not clean. The food served at the buffet was sub-par and no other food is available in the hotel. Please consider the rate vs. experience factor when booking. Try the Marriott 1 block away for a great room with pool and food service.
Never to return !!!!
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