Hotel needs refurbishment that is not just a lick of paint over 35 previous coats hence peeling. The inside rooms which I received looked at the dark filthy inner part of the hotel and makes you feel like your in jail.
Also there is nothing they can do about that it should at least be kept clean as people throw all their rubbish down and looks unsightly.
Apart from the hotel needing some tlc, the staff where nice and helpful and the location is unbelievable. It is a few minutes walk from central park and afew minutes from time square.
I love New York and would definatly go back but I would choose a different hotel.

This hotel was grubby, shabby and in real need of refurbishment. Disgusting cracked shower cubicle filthy carpet, wallpaper peeling off. However, when we notified the chambermaid of our blocked toilet she managed to sort it out straight away. The doormen were like beggars. You dare not look at them in case they expected a tip! When we first arrived we were put in a filthy room with a view of a brick wall. We asked to be moved as were expecting a city view and we were moved to a slightly cleaner room with a decent view. The hotel is very well situated, but I would not recommend it at all. Pay extra and stay somewhere decent.

We stayed at the Wellington for 4 nights in July 2004 and after reading some of the reviews on this site we were a bit apprehensive about what we would find, but to our great relief the hotel was fantastic, if not a bit old. The staff were very friendly and managed to book us into our rooms with the minimum of fuss and time, especially as we had had a 29 hour journey to get there!
The rooms are a bit small but the beds are so comfy it more than made up for that small inconvienience. Our room had a view of Times Square and Central Park as it was on a corner. The location is superb, 2 blocks from Times Square and 2 blocks from Central Park. The sightseeing tour bus stops right outside.
The Coffee Shop downstairs has the best breakfast we tasted in the USA and the Molyvos restaurant is very cosy. There is also an all year round Christmas shop right next door to the hotel and inside the hotel is a very well equipped shop selling everything from asprins to tee shirts and that is open till midnight.
Downside was the lifts were a bit slow, but when you are on holiday, who is in a rush? Loved it and would go back there and reccommend this hotel to anyone.

we stayed in the wellington for 4 days as part of our honeymoon trip, it was a bit dirty, a stain on the carpet, and small room. Most of the staff were unhelpfull and were annoyed when you asked for directions, if you have not been to new york before you need help getting around, and being in the hotel trade I would think giving directions was part of the service.