We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Novotel New York and New York City?

We'll send you updates with the latest deals, reviews and articles for Novotel New York and New York City each week.

Novotel New York: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 585 reviews
585 Reviews
5.0 of 5 stars
184
4.0 of 5 stars
272
3.0 of 5 stars
64
2.0 of 5 stars
44
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#83 of 349 hotels in New York City
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 480
Description: Contemporary European-style tower hotel set in heart of the Broadway theatre district - Fifth Avenue and Times Square closeby. This description is based on information provided by the hotel.
Address:
226 W. 52nd St.
New York City, NY 10019
Check Rates: $501 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Novotel New York

( 54-58 of 585 )
“Great location but needs major revamp”

Novotel New York

2 of 5 stars
Southampton UK
Feb 14, 2008

Not impressed booked well in advnce. They had sold our room 1st night and we were located in another hotel down the road. No help in locating bearing in mind 2am in morning. Rooms in poor state of repair. Location great very near time square but not good value for money. Diner underneath hotel excellent.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bully1959Canaries's Summary
Date of Stay: October 2006
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: March 11, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $501 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Brilliant location”

Novotel New York

5 of 5 stars
Glasgow
Feb 10, 2008

Stayed at this hotel in Jan 08. Although the rooms were a bit basic they are all you require and very spacious. The rooms were cleaned daily and the hotel lobby is lovely. For the price and excellant location you cannot fault this hotel (unless you are a right moaner!). The location is nearby the theatre district/ Times Square which is a great base to explore. We didnt bother with breakfast and found a fab diner round the corner called Cosmic (come out of hotel, turn left, walk up street and its on your right hand side corner). Blueberry pancakes and maple syrup..............yum.
If you are thinking of staying here, book it, Mabye the staff arent overly friendly and the rooms needing a retouch but if it wasnt for that i would be giving it 5/5!

Morven, Glasgow

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Nothing really
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
morvc's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $501 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“In the heart of the city”

Novotel New York

3 of 5 stars
Chicago, IL
Feb 7, 2008

I recently stayed at the Novotel NY for three times through a Priceline booking. I paid a bit more than I usually like since it seemed a higher quality hotel. The location is very tourist-friendly, right off 7th Avenue north of Times Square. The lobby and restaurant/bar area are very chic and modern, but the hotel floors and rooms were dated. My king room was large, with a pull out sofa. Great view of the river and other buildings, especially when the sun was coming up. Mattress was hard and pillows flat. Bathroom looked part-way remodeled, in that there were a couple different decor themes in there. The room-service menu was relatively reasonably priced, although with all the great restaurants on 8th, I never felt the need to try the food. Staff was very accomodating (there was a problem with my priceline booking) and quickly upgraded me to resolve the situation.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Dated room decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddinsmore's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: February 24, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $501 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great for what you pay.”

Novotel New York

4 of 5 stars
London
Feb 7, 2008

I booked this hotel through expedia and got a good price for 5 nights. Generally I think New York hotels are really pricey and I wanted somewhere clean, comfortable, not expensive and in a great location. This ticked all the boxes. You can pick on little things like saying that the carpet needs changing, but I didn't expect it to be the Ritz. The staff are generally helpful and the double twin room we got was spacious. The room was cleaned everyday and had all the things you'd expect - iron, hairdryer, TV, minibar. There's a small gym and business centre where the internet is free. The bar is nice too. I really haven't got any complaints. The location is really excellent and I found my stay to be very comfortable.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaH's Summary
Date of Stay: January 2008
Member since: February 07, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $501 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best holiday ever!”

Novotel New York

5 of 5 stars
Bristol, England
Feb 4, 2008
1/1 found this review helpful

This hotel was lovely, rooms were big and very clean. Absolutely brilliant location right on broadway and times square. Hotel staff were very friendly and couldn't do enough for us. Our room was on the 32nd floor so we had brilliant views of times square. 2nd time in NYC and we would definitely stay at this hotel again.

  • This TripAdvisor Member:
    • Liked — Margarita cocktails
    • Disliked — No stairs to the lobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kmmten's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 04, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $501 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Novotel New York

( 54-58 of 585 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Novotel New York? Share your experiences!

Do You Own Novotel New York?

Novotel New York Address

226 W. 52nd St., New York City, NY 10019