We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Doubletree Metropolitan Hotel and New York City?

We'll send you updates with the latest deals, reviews and articles for Doubletree Metropolitan Hotel and New York City each week.

Doubletree Metropolitan Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 596 Reviews
5.0 of 5 stars
116
4.0 of 5 stars
216
3.0 of 5 stars
103
2.0 of 5 stars
90
1.0 of 5 stars
70
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#157 of 381 hotels in New York City
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 722
  • Address: 569 Lexington Avenue at East 51st Street New York City, NY 10022
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Heart of midtown Manhattan - Hotel has been restored and refined with 21st century amenities - 2 blocks to Fifth Avenue shops. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service No Swimming Pool
Check Rates: $429 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Doubletree Metropolitan Hotel

( 73-77 of 596 )
“Nice, safe option for Midtown”

Doubletree Metropolitan Hotel

Apr 18, 2008

A group of friends were coming to NYC for a Yankees game and we wanted to stay in Midtown for good proximity to the game and to nightlife -- in the other direction. This place is well located about half a mile walk from Time Square. Getting to the game and Greenwich Village via subway were both pretty easy.

The hotel has little local flavor (though the hotel bar isn't bad), but clean and has nice appointments (TV, shower, bed) and the price is not crazy high.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keithcu's Summary
Date of Stay: April 2008
Member since: February 25, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $429 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Small but Comfortable in New York”

Doubletree Metropolitan Hotel

4 of 5 stars
McLean, VA
Apr 17, 2008
1/1 found this review helpful

I recently stayed at the Doubletree Metropolitan in New York City for 2 nights on business. I really haven't picked a favorite hotel in New York and because of the wide range of rates I haven't been able to establish a favorite, rather a list that I prefer and book based on who has the best rate when I am in town. I have to say that this hotel is definitely going on that list.

While I have never found my "perfect" hotel in New York, the Doubletree Metropolitan definitely beats out most I have stayed in here including such 5 star favorites such as the Waldorf Astoria.

The hotel has apparently undergone a renovation because everything is very clean and new. I enjoyed the theme the hotel was going with. On check in, the staff were very friendly and helpful and continued throughout my entire stay. The staff at this hotel is some of the best I have experienced at any hotel in New York.

The room, while small, is amazingly functional. For those of you who have never been in New York, hotel rooms in the city are generally smaller then most cities (200-250 sq ft on average). Good hotels make good use of the space and this hotel is one of them. I had a king bed, small sofa, desk and stool in my room and felt completely comfortable. The only time you notice the size is when you stare at the walls (which for frequent travelers happens from time to time). The rooms furnishings all appear new and in very good shape. The bathroom is a nice size for New York with great pressure and hot water. The room had a plasma TV which you could swivel at the desk or in bed. Speaking of the bed it was very nice, one of my favorites this year.

The climate control in the room worked very well, for those of you who like a cold room to sleep in, you will like this one. You can also crack the window for fresh air which I always appreciate when I start to feel hotel claustrophobic.

The fitness center has plenty of equipment, both cardio and free weights and all are in good shape.

Overall I would definitely stay here again. I was comfortable in the room and the staff were wonderful. I still haven't found my favorite New York hotel yet but this one makes the list of return visits.

  • This TripAdvisor Member:
    • Liked — Very nice staff / Wonderful Beds
    • Disliked — Nothing not to like this time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hdblue's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: December 28, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $429 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Location”

Doubletree Metropolitan Hotel

Apr 16, 2008

We arrived at the Hotel and checked in at 1 pm the receptionist said they had no Executive King Rooms ready at this time so we said that we would leave our bags and check in later,she then said she had one available on the 16th floor.The Expedia website states these Executive King Rooms are on the 17-18th floor.We went to the room and it was a small queen room.Back in reception I complained about this and was told this was an executive king so I showed the rececptionist the picture on her counter the room I had just viewed and it was a queen room.We were advised to leave our bags in the room and not touch anything and come back at 3pm to guarantee a larger room on the 17th or 18 floor. At 3pm I saw a different receptionist I explained this problem to her and she immediately called for Tony pressumeably her manager who tried to tell me that was what I paid for .Once again after the 3rd time of explaining he offered me 2 rooms to view on the 17th and 19th floor .We took the room 1708 on the 17th floor this room had a king bed and was much larger than the original room.This room was great,clean,tidy and lots of toileteries.Tony later phoned to see if the room was ok and my wife spoke to him and said it was great.Don't let them fob you of with a smaller room than you have paid for.The picture of the Executive King is larger than the real thing.The location is great,subway station on the corner of 51st..Central Park 15min walk..times square 30mins walk.If you have time go shopping to Woodbury Commons its approx 1 hr from the Port Authority Bus Terminal great prices on original designer gear.

  • This TripAdvisor Member:
    • Liked — Breakfast and location
    • Disliked — Problems at check in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaileyD's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: April 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $429 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Doubly disappointed”

Doubletree Metropolitan Hotel

2 of 5 stars
scotland
Apr 14, 2008

Stayed at the Doubletree Metropolitan on Lexington for 5 nights from April 10 and was extremely disappointed. Hotel room was shabby, wardrobe tiny and clearly built in in the 60's - smelled so old we just could not bring ourselves to hang our clothes in it. Bathroom tiny and again maybe was state of the art in the early 60's when the hotel opened but is now dated and missing any sign of luxury. No bath sheets or bath/shower gels, just tiny bath, tiny towels and basic toiletries. During our 5 night stay our room was not tidied once - only the beds were made. Decor drab and dated. Staff were pleasant enough and location is excellent, but no way is this hotel worth the money and for value and comfort it fell way behind any other New York hotel I have stayed in - not a dive but certainly nothing special.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $429 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Really nothing that positive about the stay”

Doubletree Metropolitan Hotel

Apr 14, 2008

Stayed here for 6 nights and really had nothing positive to write about the hotel (perhaps the complimentary cookies at check in). Was visiting NYC for work, and having lived in the city for a while, was looking for a clean room that would give me a quiet night of sleep. On the first day at 8:30am on a Saturday, I was shocked to hear loud drilling, sawing and construction taking place in the adjoining room. Sawdust also seeped through the connecting door into my room which started smelling like a wood shop. Called the front desk who politely apologized and said that there was nothing they could do as it was mission critical work - which I refuse to believe as this was evidently planned for a while given the scale of work. My request to have them wait an hour before I left the room was also denied, though was offered a new room. Spoke to the manager as well, who was apologetic and polite but also concluded that there was nothing that could be done. I was offered a new room but had to wait till the afternoon when one become available - inconveniencing some meetings I had in the afternoon. So clearly, day 1 started on the wrong foot. A security guard also had the nerve to tell me "we take tips here by the way". Unreal. The rest of the trip was average - room was clean, bathrooms shower curtain was old and didn't smell good, walls were thin so neighboring TV's could be heard....basically, am sure there are a lot other hotels in the area and the city for the same price, and I struggle to see why I should recommend this place.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperDosa's Summary
Date of Stay: April 2008
Member since: June 14, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $429 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Doubletree Metropolitan Hotel

( 73-77 of 596 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Doubletree Metropolitan Hotel? Share your experiences!

Do You Own Doubletree Metropolitan Hotel?

Doubletree Metropolitan Hotel Also Known As

Address: 569 Lexington Avenue at East 51st Street, New York City, NY 10022