We always stay in budget hotels when we visit New York, and we were impressed by the beautiful lobby and above-average guest accomodations here (our room was clean and well-decorated, and included a couch, which was very convenient). The front desk staff that we encountered during our stay were also very pleasant. However, that said, the shower in our room was really terrible. It is possible that this because we stayed on the 11th floor and this hotel is around 100 years old. I think this shower was even worse than those of the many cheap hotels I stayed at in China (although it was cleaner). Sometimes the water would just stop in the middle of the shower, but most of the time there was just very little water pressure. Sometimes we had to wait several minutes to get any warm water at all. We thought about asking to move to another room (preferably on a lower floor), but we decided to just live with it.
Another "con" at this hotel is the air conditioning unit (at least the one in our room). It didn't keep the room very cold at all, and in fact it felt humid in the room even with the air con set at "super cool". It can also be very loud and annoying at times.
Yet another downside to this hotel is the lack of even a small refrigerator in the room (not to mention a microwave). We always prefer to have a refrigerator to store drinks or snacks in, and we have found them available in most budget hotel rooms in New York, but not here.
So, we had mixed feelings about this hotel, but we feel that the "cons" outweighed the "pros" overall. Some people may find it acceptable (obviously many people do, looking at the reviews posted here), because of the price and the decent location (it is not far from Penn Station and Broadway.) However, we probably will look for another hotel the next time we stay in New York.







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