I just got back from a four night stay at The London NYC. I was traveling with my parents, so we had a two bedroom suite. We all enjoyed the hotel very much (though we agreed that they do some things better than others) and would highly recommend it.
First, the lobby is beautiful. It isn't large, nor is it a place to hang out (there aren't even any chairs there), so you can't sit around enjoying drinks with friends. But it is a nice place to meet friends before going out for the evening.
Our room was clean and beautifully designed. The sofa in the living area is not built for lounging. It isn't the sort of sofa you sink into, but is instead a bit formal. The genius of the sofa (which was curved and built into the wall like a banquette) is that it works in combination with the coffee table in front of it to create two entirely different rooms. With the table at coffee table height, you have a nice living room area. But the coffee table can be adjusted to raise it to the height of a dining room table so that your living room suddenly becomes a dining room if you want to eat in. It's genius!
There were wood floors in the living room.
The beds at The London NYC were super comfortable. If you, like me, are allergic to down pillows, you know that when you ask for the pillows in your room to be replaced with synthetic, what you usually get is a hard, uncomfortable piece of foam. Not so at the London NYC. The synthetic pillows they brought to my room were just as comfortable as down. I hate climbing into the bed only to find that the sheets are a poly-cotton blend. The all cotton sheets at the London NYC did not disappoint.
The bathrooms in our room were beautifully designed. Tile covered all the walls from floor to ceiling and was an attractive pale blue color that matched the rest of the room. The tile was sort of rough (I think it is called 'tumbled tile') and had a hand-finished look. In the larger of the two bedrooms there was a double shower and double sink. Both of the rooms had great shower heads with plenty of water pressure along with a handshower. There were bath products (shampoo, conditioner, body lotion and bath gel) from Waterworks.
One thing we noticed about the hotel was how quiet it was. Granted, we were on the 39th floor, but there was almost no noise at all from the corridor either. I finally realized that the walls in the hallway were not painted, but instead had been wallpapered with a velvet-like fabric that I'm sure absorbed noise.
The staff was polite and attentive. I wanted some clothes to be laundered in house and brought to my room so they could hang to dry and the hotel graciously accommodated me.
The London NYC is about five blocks from Central Park and about two blocks from the Museum of Modern Art and close to Broadway plays. I hate Times Square, but you gotta admit it is convenient if you are there to see plays.
While we enjoyed our stay overall, we all agreed that the restaurant (owned by Gordon Ramsey, a celebrity chef from London) was pretentious and had an odd menu. Now, I'll readily admit that I am not an adventurous eater, but artichoke soup with frog legs...gag! And carpaccio of tuna and swordfish...or veal sweetbreads...double gag!!! The portions are extremely small, so you are encouraged to order several items and share if you want. The problems was, we couldn't find anything on the menu that appealed. Half the menu was cold food. I should have figured it out when I ordered a fish dish from the cold side of the menu, but I wasn't paying attention and what I got was basically sushi (which I *loathe*). I didn't eat it, and they never offered to remove it from the menu.
Room service was also ludicrously expensive. I ordered one order of pancakes, three scrambled eggs and a diet coke and the bill was $60. I know I was in Manhattan, but wow!
My advice is to stay at the hotel...it is comfortable, stylish and convenient...but avoid the restaurant and eat elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping