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The London NYC: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 127 reviews
127 Reviews
5.0 of 5 stars
74
4.0 of 5 stars
30
3.0 of 5 stars
6
2.0 of 5 stars
8
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#70 of 349 hotels in New York City
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  • Hotel class: 5 of 5
  • Rooms: 561
Description: Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to... This description is based on information provided by the hotel.
Address:
151 West 54th Street
New York City, NY 10019
Check Rates: $623 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The London NYC

( 28-32 of 127 )
“Great location, Even Better Hotel”

The London NYC

5 of 5 stars
California
May 14, 2008

Great location, great hotel and even better staff. We stayed at The London for three nights recently and will definately be coming back. The location is perfect for a broadway show or to dine at some great restaurants! Carnegie Hall, Central Park and MOMA are literally minutes away.

Check in was smooth and efficient and the concierge Jarod was an encyclopedia of NYC ! We ate at fantastic restaurants, saw 2 broadway shows and had a great time in the Meatpacking district (a must for night clubs!).

The rooms were spacious with beautiful hard wood floors and a fantastic dual shower. The views of central park are nice, although the higher floors are preferred for our next visit. We can't wait to visit again during the summer when we can try Gordon Ramsay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
szmc's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: May 14, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $623 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“wonderful!”

The London NYC

5 of 5 stars
Washington, DC
Apr 29, 2008

Great location, spacious suites, modern feel, great bathroom and amenities. I loved this hotel and hope to go back again.

  • This TripAdvisor Member:
    • Liked — The suites.
    • Disliked — Rooms seemed dimly lit even with lights on.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC327's Summary
Date of Stay: April 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: December 27, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $623 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the London”

The London NYC

4 of 5 stars
New England
Apr 28, 2008
0/1 found this review helpful

We recently stayed at the London on a recommendation from a friend. From the start, we were pleased with everything. We were in NYC for a wedding, and I called ahead to request an early check-in. the front desk person- jason, was very attentive and helpful and said that he didn't think it would be a problem, and suggested we call ahead that day. We did, reached jason again, and were told everything was all set. Indeed, it was.

Our room, a regular London suite, was wonderful. I would guess it was about 500 sq ft. with a separate living area. Modern, but livable and nicely appointed, The LR had hardwood floors and the BR had carpeting- I liked that . French doors separated the 2 rooms. The bathroom was narrow and long and worked well for us. It did take quite a while for the water in the shower to heat up, but that was not a huge deal. As another poster stated, the room was very quiet. We were very comfortable- loved the bed, loved the pillows, I even fell asleep on the stiff sofa in the living room, so it must not have been that uncomfortable.

We often look at suite hotels for travel with our daughter who is still in a crib. The London would work wonderfully for us, as we would have had plenty of room for a pack n play in the LR.

Afternoon tea was part of our package through Amex and it was lovely. My waitress was excellent -- when she noticed my tea looked weak, she went and got me a new pot. I was ready to give her an extra tip when i was told that the gratuity was included in the package- so she did it just to be nice, not for an extra tip, which impressed me. The scones were unbelievable.

I don't particularly love that area-- it's a little too close to the theatre district for my tastes, but it was very close to central park and 5th avenue, so i can't really complain.

The only negative i can think of is the parking charge-- $55. next time we will self park in a nearby lot, as there are many of them.

  • This TripAdvisor Member:
    • Liked — the room, the decor and the staff
    • Disliked — the parking fee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
macamc's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: April 09, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with young children, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $623 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Stay at the hotel, but avoid the restaurant.”

The London NYC

Apr 23, 2008
2/3 found this review helpful

I just got back from a four night stay at The London NYC. I was traveling with my parents, so we had a two bedroom suite. We all enjoyed the hotel very much (though we agreed that they do some things better than others) and would highly recommend it.

First, the lobby is beautiful. It isn't large, nor is it a place to hang out (there aren't even any chairs there), so you can't sit around enjoying drinks with friends. But it is a nice place to meet friends before going out for the evening.

Our room was clean and beautifully designed. The sofa in the living area is not built for lounging. It isn't the sort of sofa you sink into, but is instead a bit formal. The genius of the sofa (which was curved and built into the wall like a banquette) is that it works in combination with the coffee table in front of it to create two entirely different rooms. With the table at coffee table height, you have a nice living room area. But the coffee table can be adjusted to raise it to the height of a dining room table so that your living room suddenly becomes a dining room if you want to eat in. It's genius!

There were wood floors in the living room.

The beds at The London NYC were super comfortable. If you, like me, are allergic to down pillows, you know that when you ask for the pillows in your room to be replaced with synthetic, what you usually get is a hard, uncomfortable piece of foam. Not so at the London NYC. The synthetic pillows they brought to my room were just as comfortable as down. I hate climbing into the bed only to find that the sheets are a poly-cotton blend. The all cotton sheets at the London NYC did not disappoint.

The bathrooms in our room were beautifully designed. Tile covered all the walls from floor to ceiling and was an attractive pale blue color that matched the rest of the room. The tile was sort of rough (I think it is called 'tumbled tile') and had a hand-finished look. In the larger of the two bedrooms there was a double shower and double sink. Both of the rooms had great shower heads with plenty of water pressure along with a handshower. There were bath products (shampoo, conditioner, body lotion and bath gel) from Waterworks.

One thing we noticed about the hotel was how quiet it was. Granted, we were on the 39th floor, but there was almost no noise at all from the corridor either. I finally realized that the walls in the hallway were not painted, but instead had been wallpapered with a velvet-like fabric that I'm sure absorbed noise.

The staff was polite and attentive. I wanted some clothes to be laundered in house and brought to my room so they could hang to dry and the hotel graciously accommodated me.

The London NYC is about five blocks from Central Park and about two blocks from the Museum of Modern Art and close to Broadway plays. I hate Times Square, but you gotta admit it is convenient if you are there to see plays.

While we enjoyed our stay overall, we all agreed that the restaurant (owned by Gordon Ramsey, a celebrity chef from London) was pretentious and had an odd menu. Now, I'll readily admit that I am not an adventurous eater, but artichoke soup with frog legs...gag! And carpaccio of tuna and swordfish...or veal sweetbreads...double gag!!! The portions are extremely small, so you are encouraged to order several items and share if you want. The problems was, we couldn't find anything on the menu that appealed. Half the menu was cold food. I should have figured it out when I ordered a fish dish from the cold side of the menu, but I wasn't paying attention and what I got was basically sushi (which I *loathe*). I didn't eat it, and they never offered to remove it from the menu.

Room service was also ludicrously expensive. I ordered one order of pancakes, three scrambled eggs and a diet coke and the bill was $60. I know I was in Manhattan, but wow!

My advice is to stay at the hotel...it is comfortable, stylish and convenient...but avoid the restaurant and eat elsewhere.

  • This TripAdvisor Member:
    • Liked — stylish, comfortable rooms, great staff
    • Disliked — restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hip_hotels_4_me's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: July 30, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $623 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Splendid!”

The London NYC

5 of 5 stars
new jersey
Apr 21, 2008

We were in town for the weekend and chose the London based on several recommendations --we were not disappointed. It was fantastic. The location is just perfect. Near EVERYTHING! The place is clean, beautifully decorated and the staff -- wonderful. The suite was on the 35th floor so zero noise. We had cocktails in the bar -- service was great at the bar and the drinks were great too. We had snacks at the tables in the lounge --service was snailish but not bad enough to dampen our mood. We had breakfast included in our room rate -- $379 per night in a suite in NY? seriously amazing value! The food was very good. We didn't eat in the restaurants however -- maybe next time..but honestly with such a great location, there are so many options. Would stay here again in a heartbeat. It really is that good:)

  • This TripAdvisor Member:
    • Liked — The location.
    • Disliked — Table service at the lounge was very slow.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scooby19's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: May 02, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $623 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The London NYC

( 28-32 of 127 )
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The London NYC Address

151 West 54th Street, New York City, NY 10019