Stayed for 3 nights as part of our honeymoon in June. There was nothing wrong with it, but really for the money we paid it was a bog standard hotel. The bed was very very comfortable and the bathroom lovely. The room wasn't particularly big. We had a big flat screen TV though which was nice.

We were on 7th floor and had no views. It was booked as part of a honeymoon package and although we weren't looking for freebies, an acknowledgement would have been nice! I have read other reviews about upgrades or a bottle of wine as special occaision touch - but nothing.

There was a big storm the night before we left and JFK had been closed - I called the concierge about 11.30 to see if they thought the morning flights would be okay and I was dismissed by them - they didn't seem interested.

We had rather a strange experience on our last night where the phone range about 1am and it sounded like some sort of taxi booking place confiming something for our room. I hung up as I couldn't work out what was going on - half an hour later, room service appeared at our door. We had to get up at 5.30am for a flight in the morning. They only sort of shrugged when I complained in the morning.

The doormen were great though - v easy to get a taxi and provided umbrellas when it was raining. They also recommdend a great pizza place - John's pizza on same street but just past broadway - would highly recommend it. The red flame diner just out the front door on the left was also good for breakfast. We spent a bit of time in an Irish Bar nearby - O'Briens which was great - food was fab and staff really friendly.

A Hotel that lives up to its reviews, rooms were clean and serviced twice a day and had no problems, the bed is one of the best I have ever slept in. This trip was for 8 days for our silver wedding aniversary and whilst we were given a room on the 19TH floor the free champagne enjoyed by others never arrived even though they were advised. Free internet access in lounge was great, reception helpful and efficient, doorman good, bell boys to busy chatting most of the time. One of the conseirge team was a little up himself but generally good.
The hotel is expensive even on a deal but well worth it as room was a good size and bathroom was what europeans expect, nice and big and seperate shower was excellent. Lots of hot water all the time.
Did not try the Red Flame as there are lots of places to have breakfast, Grand Central is worth it for one morning and its just 2 blocks away. Another favourite was Cuttichines at the Rockerfella Centre for those who want a healthier option.
If you do Staten Island Ferry make sure you are on the right hand side or front or end otherwise you miss the statue of Lib
Tips, do Brooklyn Bridge at Night the views are unforgettable, do top of the Rock as that way you can photograph empite state building, however disappointed with evening views as we did a dawn and dust ticket.
Dinner between 6 & 8 is hectic and for lunch try one of the deli's by Bryant Park and sit in the park and watch the world go by.

We stayed at the Sofitel from the 11th to the 16th June 2008 and loved the hotel to bits! The hotel location is excellent, in a safe neighbourhood close to absolutely everything! We stayed at the hotel having booked under the chic picnic rate which got us 4 nights for the price of 3 and a picnic hamper with great food and wine, contained in a fab picnic hamper that we took to central park and devoured in the sun! The hotel staff are fantastic, taking their time to answer any questions or queries. They made us feel like individuals in what must be a busy, large hotel. Used the gym which was well equiped with the latest machines and had weights etc to use. the room was on the 17th floor, no fantastic views but the bed was very comfortable, the room service menu and staff alike were fab and very polite. Huge bathroom with seperate bath and shower. Turn down service was great, free bottled mineral water every evening. On the whole, a great experience in New York and I would definately stay at the hotel again should I return to the Big Apple. Thanks Sofitel for making our stay such a good, memorable one!

The Sofitel is my favorite hotel to stay at in New York whether for business or pleasure. There are surely fancier and more expensive hotels at tonier addresses, but the Sofitel is certainly no slouch. And it is consistently quiet, comfortable, and convenient.

Last weekend, I stayed at the Sofitel for the first time ifor pleasure with my wife. I had stayed their previously for business probably 10 times over the last 3 years.

The lobby at the Sofitel is small and luxurious. You get the feel of a small hotel although the Sofitel is actually quite large. When I arrived last Friday it was bustling a little more than I remembered but was still relatively quiet. When I checked in at the desk, I was informed my room was on the third floor, which I somewhat expected given the price and category I paid for. When I asked if there was another room on another floor, I was told there was not one in the same category. That did not suprise me because I already knew the hotel was sold out. But what did suprise me was that I was offered a suite for a $100 upgrade on a high floor.

Our suite was beautiful with an excellent view of the city. The bedroom and bathroom were virtually identical to a deluxe king room (I had booked a queen room) but you had the addition of a separate sitting room with a large flatscreen tv and desk.

As usual the service at the hotel was attentive but understated. We used the concierge several times and they were always helpful. I thought the staff was very friendly.

The only meal we ate at the hotel this trip was a quick early dinner one night on the way back to the airport. I had no complaints with the service or food. I have always found the restaurant in the hotel to be a step above most hotel restaurants.

We did go to the Red Flame diner down the street for breakfast one morning. It was fine, nothing to write home about. It is a good cheap diner.

We also went down the street to one of my favorite sushi restaurants, Sush Zen. Really exceptional sushi and sashimi, and less than two blocks from the Sofitel. Sit at the sushi bar. Very expensive, but worth it.

You should be aware that for reasons I don't understand (or maybe I do) they don't air condition the hallways in the guest room floors. In the heat of the summer that can create some concern as you are taking the short walk from the elevators to your room. But don't worry, the guest rooms and lobby stay plenty cool.

I had been telling my wife about the Sofitel for some time. I think after this trip she understands why I prefer to stay there over some other high end hotels. It is simply comfortable and you can't beat the convenience.