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New York Palace Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 369 Reviews
5.0 of 5 stars
256
4.0 of 5 stars
76
3.0 of 5 stars
18
2.0 of 5 stars
12
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 381 hotels in New York City
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 893
  • Address: 455 Madison Ave New York City, NY 10022
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: A luxury hotel located in the heart of midtown Manhattan, steps away from New York City attractions and shopping. Featuring an extensive Spa... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates: $752 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of New York Palace Hotel

( 55-59 of 369 )
“Loved the NY Palace”

New York Palace Hotel

May 30, 2008
2/2 found this review helpful

We spent two nights at the NY Palace and it was fabulous.

I pre-booked (and paid extra for) rooms with a view of St Pats – I have to say I’m so glad I did, as I would have been disappointed to get there and not have ‘that view’ – even though we didn’t spend a great deal of time in the rooms it was worth it (so I would recommend doing this for $35 extra per night).

From the moment we arrived to the moment we left the whole experience was special & we were made to feel that way.

Check in was speedy and we were taken to our rooms on the 29th Floor – wow.

The rooms were perfect – but I guess you expect that for what you pay. They were spacious and spotless with very comfortable beds.

The location of the hotel is excellent too, you’re close to everything, but feel like you’re a little bit out of the hustle behind the courtyard.

All of the staff we dealt with were genuinely helpful – although if there is a downside it was that you felt that you had to tip EVERYONE – now I know that’s quite normal in the US, but I felt a bit tired of it when one guy gets you bags from the car to reception, then another guy takes them from reception to the room – this could cost a fortune in tips ; )

We didn’t eat in the hotel as we were out and about all the time – we also declined the $37 breakfast in favour of a local diner for $7 – ummm ….. but each to their own, we quite enjoyed having breakfast with the locals.

Anyhow, we loved it and would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Price of food / drinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airedale_travellers's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: December 03, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $752 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Welcoming and acommodating”

New York Palace Hotel

5 of 5 stars
Missoula, Montana
May 29, 2008
1/1 found this review helpful

We traveled with our 2 yr old and wherever we were in the hotel, she was greeted and welcomed. The Executive Lounge is a great benefit. The locker rooms were comfortable, even though the gym was a bit small if you did not want to work out on machines. We would definitely return for their service and the midtown location.

  • This TripAdvisor Member:
    • Liked — the attentive service
    • Disliked — the new york prices...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbdog's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 05, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $752 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Hotel, Amazing Location, Amazing Service”

New York Palace Hotel

5 of 5 stars
Orlando, FL
May 27, 2008
1/1 found this review helpful

My Wife and I went to NYC for our Honeymoon and we stayed at hotel for 4 nights. We got there four hours before check-in because we wanted to check out the city. We expected to just check our bags and walk around the city. When we went to ask where to check our bags, the lady at the front desk asked us to wait to see if our room was available. IT WAS!

Here is the catch, the bellhop told us that they typically only do this for first time patrons. You usually have to pay for your room if you arrive early.

So they called a bellhop over to help us with our bags. Some typical, and what I first assumed, empty conversation occurred. We told him, Brian, that we were on our honeymoon as we waited for the elevator to take us to our room. He then looked down the room number and told us he'd be right back. About 10 minutes passed and I was getting kind of mad that he was taking so long.

He finally came back and told us he had a surprise. We moved up to the 23rd floor (from the 17th) and to the other side of the building. Brian told us that our first room would've faced a big brick wall. This new room had a magnificent view of St. Patricks (which is right across the street).

The room was HUGE. and the maid service was amazing. The only thing I did not like price of the room service (but hey, it is that kind of place).

We booked our stay on the hotel website. We got a discounted rate and one night free. $1600 was our final bill. $400 a night - not bad at all.

Great location too! right on Madison between 50th and 51st

  • This TripAdvisor Member:
    • Liked — The Service
    • Disliked — Internet costing $15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LordAcoustic's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 18-24
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $752 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice stay at the Palace”

New York Palace Hotel

May 27, 2008
0/1 found this review helpful

Managed to get a good rate with breakfast with Expedia for Memorial Day weekend.

The NYP is a great hotel with a good location. The room was large with an even larger TV. I had breakfast in my room every morning and it was very nice. However the breakfast is $120.00 for 2 people if it is not included in the rate which is very expensive.

The only negative with this hotel are the extras as others have pointed out. Car parking was $60.00 a day and a drink being $8.00. I also called for a taxi to Newark airport and the hotel said they could arrange one for $170.00. I took a yellow cab for $70.00 in the end.

I stayed at the Sofitel last July and would probably go back to the Sofitel next time as I found it better overall, however the NYP would come a close 2nd.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam36London's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: February 18, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $752 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good 4 * Hotel in NYC”

New York Palace Hotel

May 26, 2008
0/1 found this review helpful

Stayed for four nights on a family trip to NYC - picked this hotel based on TripAdvisor ratings. Good sized room (incl large bathroom) for central New York and well placed for everything you'd want to do on a short trip. Staff mixed - some very friendly and helpful, others a little bit cold. Have stayed in top hotels around the world, both on business and vacation - this is a good 4* hotel but a good bit short of 5*.

  • This TripAdvisor Member:
    • Liked — Room size and quality
    • Disliked — Cost of room service and internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColGlasgow's Summary
Date of Stay: May 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: May 26, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $752 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of New York Palace Hotel

( 55-59 of 369 )
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New York Palace Hotel Also Known As

Address: 455 Madison Ave, New York City, NY 10022