My niece drove 11 hours to meet me at the Grand Manchester. She arrived early & sat in the lounge area. She was soon surrounded by security guard and a Hyatt employee telling her she must not ever close her eyes in the lobby, it was not for vagrants. We had adjoining rooms reserved and she was waiting for the room to be available. She was soon told her room was ready. I arrived a few hours later. I was left waiting for 25 minutes while the desk clerk told me the adjoining room was inadvertently given to another guest. My niece then packed up and was moved to another tower of the hotel. The rooms were not clean. The amenities that were to have been in the room were not. I faxed a note to Ted Kanatas on 3/23/06 to inform him of his hotel employee problems.
As of today, still no response. $1800 spent in 2 days and they simply....DONT CARE

As a Hyatt diamond member, I usually am given the best suite. Hyatt has put me in some of their finest suites. My reservation for the Manchester included using a suite upgrade certificate. Although there are almost 100 suites in this hotel, we were not in one of them. We did have an ordinary king room on the 32nd floor. It was on the regency floor, but it wasn't much different than the ordinary room.We did enjoy the regency amenities..breakfast, etc. We were originally assigned to a 5th floor shabby room behind the elevator overlooking a roof.. no view, noisy. We complained and were given the room with a nice view, but not anything special. We were promised a move to the finest suite the next day. It never happened. The hotel was quiet. It has a great location. Next to Seaport Village and close to the Gas Lamp district. Sally's restaurant is very good. I'd probably stay there again, if the price were good.

The Manchester Grand Hyatt, San Diego is a very large convention hotel with a great seaside location. The hotel has 1600+ rooms and all seem to have some view of the ocean. The rooms are surprisingly ordinary. The bed is not the "standard" Hyatt bed (all white bedding, feather top etc.). Instead it has a flower print polyester bedspread, and basic sheeting underneath. The bathroom is the standard tub/shower with marble sink.
The hotel hallways were loud, and noise/doors closing could be heard while in the room. A couple of times, I was also able to hear the conversation of my next-door neighbor. Also, about every 5 -10 minutes there was this quiet, but noticeable pipe noise of some sort. The trains could also be heard from outside, but this was not so much a problem for me. The common spaces of the hotel are beautiful and staff was friendly and efficient. Aside from the common spaces and the wonderful location, however, the hotel is just ordinary. Not bad, but nothing too special. Location though, was a plus, especially if you are attending a convention or want to wander into the Gas Lamp Quarter. If I were to return to San Diego, however, I would likely go back to the W or Sheraton Suites (not as great a location though).

The hotel lobby was beautiful. The rooms were pretty average. The view from the 23rd floor facing the bay was wonderful. We really enjoyed watching the ships sail in and out. The kids enjoyed the heated outdoor pool and hot tub. My complaint was that our hotel safe did not work reliably. We had to have security to our room 3 times to open our safe. They kept telling me that I was probably putting too much in the safe. I only had an envelope with money in it. All in all though. It was a nice hotel.