This was our 2nd stay at the Seaport. Previously stayed there in 2006.
Check in/out - Both the desk attendant for checking in and the one for checking out talked as quickly as possible, almost like a rehearsed speech (I live in the area, so I thought I talked fast, but WOW, they are speed demons). Both in and out, there wasn't anyone else waiting, so there was no need to rush. I wasn't asked if I needed anything checking in, nor was I asked how my stay was checking out. Very cold.
Conceirge was great! Very friendly and chatty! Told us about some things in the area. Also told us that there is a free shuttle running every 10 minutes from the hotel to downtown Quincy Market! We used it and it was great. Very nice drivers.
The hotel was under construction in the lobby, making the bar area tiny and very noisy. We didn't know about this until we checked in and saw it. No mention of this to us by the hotel desk clerk at check in. No compensation, such as a reduced drink at the reduced bar, or anything. Extension cords running through exterior doors, plastic hanging down in the lobby bar, smells, drills, saws and noise.
Room was small but nice. Very clean. Only a few (maybe 8) channels on the tv!! As there is really nothing to do in the area at night, this was a surprise! Beds comfortable. As other reviewers mentioned, you could hear every toilet flush in the other rooms. As long as you wanted to be up at 6:30, when you can hear everyone's showers starting, and be awake about 10 PM to hear them all flushing their toilets as they go to bed, you'll be OK.
Breakfast buffet was just OK. Very expensive. Ate a lunch and dinner at Morton's Steakhouse across the street. Also tried LTK down the street. Both were good alternatives for the restaurant in the hotel.
Easy walk to the convention center. In fact we had a lovely view of the Convention center, the MBTA Silver Line station and its parking lot from our hotel room.
Wireless internet worked fine.
Parking is $29 a night. Beware that the hotel adds a $3 'service charge' to your nightly rate, and then Boston adds a hotel tax, a convention tax, a local tax, and maybe another one I've forgotten, to your bill, so your nightly rate will end up being more than the original quoted room rate.
Overall, it wasn't as good as our stay 2 years ago (service seems colder and restaurant not as good). It is a good alternative to the Westin for Convention stays.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.