We just stayed for a night after arriving late to the airport, but staff was so friendly and helpfull that really marked us.
Excellent breakfast, again with nice waiters.
Will come back when we return to Boston.
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We just stayed for a night after arriving late to the airport, but staff was so friendly and helpfull that really marked us.
Excellent breakfast, again with nice waiters.
Will come back when we return to Boston.
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ServiceBooked on Priceline for a very reasonable $99 plus taxes.
Upon arriving we thought it would be a perfect overnight experience. As the hotel lobby was nice and it was away from the hustle of the airport despite the location near it. We were very tired from a day of traveling with 2 young children. My husband ordered take out from the restaurant which was WAY overpriced for what they served ($35 + per entree) and the entree came with nothing else. What do they think they are??? Capital Grille? I mean it's an airport hotel so we definitely felt like they were taking advantage of the in house guests.
The room walls were paper thin. We heard the woman next door with her TV blasting, then on the phone. We heard her entire conversation and she wasn't really that loud. If she coughed, we heard it. Not exactly the kind of insulation I'd expect from an airport hotel. The staff did respond to our pleas of help only after my husband got out of bed and went to the desk. They did not answer our initial phone calls.
Needless to say, we left more tired than rested. If you are just looking for convenience and not a place to eat or rest, the Hyatt Harborside is your place.
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ServiceThe Hyatt Harbourside is located near the airport and offer a wonderful view of Boston's skyline or of the airport. In either case, it's a fantastic view. There is a free and very efficient shuttle service from/to the airport.
The lobby offer a great view of the city's skyline. The check-in was courteous and quick, but not more (not especially friendly). I received the room type I had reserved (Sheraton doesn't always do that).
At check in I requested to receive the Wall Street Journal instead of the content free (!) USA Today. I was told no problem. But of course the next day I received the USA Today. When I went back to front desk to ask for a WSJ, they told me that they don't carry it at all in the hotel, except at the gift shop !
Room was spacious, clean and very well decorated. Bed was confortable. The view of the airport was fantastic and strangely enough no noise from airport was heard in the room.
The meeting facilities are modern and confortable, but Intenet access that you buy in the room doesn't work in the meeting room ! Very disappointing.
Of course, in term of location you have to be aware that there is nothing around since you are on airport ground. The easy solution is to go downtown using water taxi (17$ round trip).
So a very nice, modern, confortable and up-to-the-standard hotel, but with a few minor glitches. The Intenet one though is hard to swallow.
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Business serviceThis hotel is hidden from view when you drive into the airport. I have stayed at the Hilton, Embassy Suites, Hampton Inn, Courtyard Marriott and Holiday Inn. No more.
The Hyatt has the best view of the city! Across the water, a perfect view. If we were there longer, a water taxi could have taken us across the water to the New England aquarium. The room was fine. Fresh and clean. We ordered off the room service menu. The kids didn't like the pizza, which wasn't the greatest, but I had the tuna sandwich and it surprised me. It was wonderful.
The price of the hotel was very reasonable, at $189/ night. Shuttle to the airport was prompt. All staff I came in contact with were polite and more than willing to help.
Excellent hotel second stay here. It's got everything without being in the centre of town. But is only a water taxi or norma ltaxi away from town. Great views over the harbour. Great food and facilities ofr the kids.
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