My husband and I were in a fifth floor room which had an adjoining door to another room. People were noisy all night long until 5 am. Had no sleep. I called front desk twice - who did not identify himself. He told me he would change my room. I didn't want to be inconvenienced more in the wee hours of the morning. He told me he would send Security to quiet them down. Needless to say, the people didn't quiet down. They were banging doors all night long, besides being very noisy.

Also, the room reeped of cigarette smoke. I would never stay at another Sheraton again.

I wrote a review of this hotel in August 2007, and named it "My #1 Hotel in Boston". One year later, it still gets that same title.

Valet parking is a very high $41 which is the only negative comment about the hotel. But roll-a-way bed was delivered promptly and at no charge, so it is a wash.

As a Platinum SPG member, I was upgraded to a suite on the 26th Floor. Great views of the Charles River, Back Bay, and Cambridge. One of the best things about this hotel is the large Club Room on the 29th floor. Superb cold breakfast, and evening food. Plus 2 free Internet computers and 46" plasma television.

Hotel is connected to huge indoor mall at the Prudential Center, including Skywalk, on the 50th floor of the Prudential Center. Only 2 blocks from hilariously funny Boston Duck Tours.

Still one of my favorite hotels in the United States.
Room rates with taxes equal $300. It is 15 minute walk to Fanuel Hall and same for Fenway Park. Plenty of restaurants everywhere. Very large lobby downstairs to sit and relax with a newspaper, and with a Starbucks too.

We stayed at the Sheraton for 10 nights and thoroghly enjoyed the experience. The Hotel staff were very pleasant and obliging, they even allowed us to check in early and have a late check out..
The rooms were large, very comfortable extremely clean and well furnished. The beds were larger than most king size we've previously experienced in other American Hotels.
The reception staff were particularly helpful and efficient whenever we required access to our free safety deposit box.

The hotel was well situated within walking distance to all the major tourist attractions.
The concierge was very knowledgeable and friendly giving excellent advice and recommendations for our travel plans.

Myself, husband and 3 kids arrived early on day of check in after a morning-long drive, room was ready! Room was spacious enough for an extra roll away bed - 5 people! Bathroom was clean, lovely and spacious. Our room was on the 17th floor, elevators took no time at all.
Kids immediately went to the pool, clean and wonderful area with loads of fluffy towels. They open the roof over the pool both in day and night, so you get a beautiful view.
Fitness area is stocked with all kinds of gizmos for even the most avid workout fan.
This hotel is central to everything! Being attached to the Copley Place mall was wonderful, kids had breakfast every day in the food court or a Dunkin Donuts, and it was great to grab a slice of pizza in the evening hours.
Across the street from the hotel is a little trangle of grassy area, the kids had a ballglove and ball they brought to take to the Sox game, and every night they went out there and played catch. Excellent way to burn off any late night energy before bed!
Hotel was busy with a dance convention but it didn't bother our family a bit, we're used to lots of traffic and our stay was not impeded in the least.