Stayed here for a couple of nights in November. Very well appointed and great staff. Good room with a great view. The water taxi to the airport is a big plus. Would stay here again.

This is a very nice property. I stayed here for a conference and was given a room overlooking the water (I belong to the frequent guest club that the hotel belongs to) and the room was clean, very comforatable and nicely decorated. I appreciated the long hallway from the door to the sleeping area since it blocked some noise. I must say though that the plumbing from adjoining or nearby rooms was a little on the loud side. The staff I interacted with were very professional, helpful and pleasant. It is convenient to Faneuil Hall, but perhaps not readily apparent becasue of the various streets to be crossed to get there - it isn't particularly scenic out front of the hotel. But, Boston is small and a lot is walkable, or reachable in short order by cab. I would stay at this property again.

We were thoroughly disappointed. The hotel feels like it has passed its prime and seems to survive on high prices, misguided guests and large functions. When paying the prices that the hotel charges, you expect a certain level of luxury. However, the decor is chintzy and rough around the edges, as if trying to dazzle the customer so they gloss over the structure of the hotel, like poor paint finishes, slamming doors, elementary bathrooms, ageing bedroom furniture, antiquated TV/internet/entertainment systems and service that pretends to be high class. Admittedly the views are good and their spa is worth a visit, but you can enjoy either without staying a night. Avoid it -- unless you have too much money and no taste!

We recently spent a weekend at the Boston Harbor Hotel and booked our stay through the Disney Vacation Club. We had never been to Boston before and wanted to stay somewhere in a central location convenient to attractions. Well this hotel was perfect for that! We loved it and would definitely stay there again.

The location was great since it was in a short walking distance to Fanueil Hall, the Aquarium, the whale watching tours and ferry’s, Chinatown and the downtown financial district. The service there was amazing. The concierge was very helpful even before we got there. I had contacted them regarding a map of the area and they e-mailed me one right away. They were helpful and knowledgeable about the area when we asked them about certain activities once we got to Boston as well.

The hotel staff was courteous and held the doors open for you when you left and arrived back to the hotel. That made us feel like VIP’s. Coming back at night there was a staff member at the elevators asking to see our room key, which made us feel very safe that they had that kind of security. (Even though at no time did we feel threatened at all). The hotel store in the lobby has some cute Boston memorabilia, not much but what they did have was good quality. The rooms were really nice. They only had harbor view rooms when we made the reservation and the view was amazing. We would just stand at the window and stare out to the water each morning. From there you can see the ferry’s taking off and coming in, sailboats floating by and small boats bobbing in the water all around.

The room we stayed in was immaculate and nicely laid out. It had a flat screen TV and a DVD player. They had a fully stocked mini bar and snacks, but we didn’t take advantage of that. They also had other small details such as with the ice bucket came glasses and a wine opener. Our room also came with a nice plush robe and slipper for our use during our stay. A nice touch was the turn down service that we got each night around 9pm. They set up a small cloth at each side of the bed with the slippers tied with a ribbon around them. They also leave a small bottle of Fiji water on each nightstand with a glass and put the alarm clock radio on a soothing sounds station. The toiletries that are in the bathroom smell amazing and are for sale in the lobby store and the apples and mints left on the elevator hall table came in handy when running out to go sightseeing. Everything about the hotel felt luxurious.

Although we didn’t eat at any of the restaurants we did have a drink at the bar by the lobby. It was small, but very nice and was a step away from the back doors that went right out onto the harbor. All in all it was a great hotel that I would highly recommend.