The hotel was absolutely a delight, and the room (804), overlooking the harbor, in a perfect location. If there is a negative about the hotel, it is the very noisy doors. I booked months in advance and asked for the most quiet room possible since I have a sleep disorder. Our room was in the center hallway, by no means the most private area. Desk staff did attempt to reassign us the second day, but the rooms (2 we looked at) had obstructed views. The decision was made to put up with the noise from the banging doors which didn't prove to be a major problem. The first day of our stay, several children were in the room next door and in/out every few minutes, but the next day our neighbors were more considerate. There is a definite noise issue with the bang after each door closes, even if you try to pull it shut as gently as possible. I was told that the hotel is working on that problem. It would not stop me from staying there again, but certainly a consideration when booking.
The location is perfect in our opinion. We had dinner out two evenings at the hotel restaurant while we enjoyed performances on the Blues Barge. This is seasonal entertainment and we were there with perfect weather (August 25-30). Staff was attentive and helpful. Our room, with a separate sitting area, was spotless. Free water and fruit each day. Well worth the extra expense for a harbor view.
We were celebrating a very special anniversary and I was surprised that it was not mentioned by staff, etc. We didn't expect anything, but every year we visit a city to celebrate our anniversary and some hotels are very thoughtful about a special day.
As a tip, I found that by booking directly via the hotel's website, I got a much better price than I could get from anywhere else. Several times, the cost fluctuated and by cancelling and immediately rebooking at the cheaper rate I saved $150 each night on our room. Takes time, but certainly a nice savings.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.